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For Companies At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional dining experiences at Shrewsbury School.
- Company: Join Sodexo, a leader in hospitality, dedicated to outstanding service and community impact.
- Benefits: Enjoy flexible work, mental health support, discounts, and opportunities for growth.
- Why this job: Be part of a prestigious school environment and create unforgettable experiences for students and guests.
- Qualifications: Proven leadership in hospitality, strong communication skills, and a customer-focused approach required.
- Other info: Background checks are mandatory; inclusive workplace committed to safeguarding children.
The predicted salary is between 29000 - 41000 £ per year.
Exceptional Hospitality Starts With You!
At Sodexo, we believe that exceptional dining experiences are built on outstanding service, and we are searching for a Front of House Supervisor who shares our passion for excellence. If you thrive in a prestigious environment and have a flair for hospitality, this is your opportunity to shine.
The Role
We are looking for a dynamic Front of House Supervisor to join our team at Shrewsbury School, Shrewsbury SY3 7BA, one of the UK\’s most distinguished independent schools. Situated in the heart of Shrewsbury, this historic institution is renowned for its academic excellence, rich traditions, and vibrant student community. You will deliver a front to back first-class experience to all Shrewsbury School stakeholders, both internal and external to the clients.
- Location: Shrewsbury School, Shrewsbury, Shropshire, West Midlands, SY3 7BA
- Contract Type: Permanent
- Shift Pattern: 5 out of 7 days
- Hours: 40 hours per week
- Rate of Pay: £13.94 per hour
- Weekend on weekend off
What You\’ll Be Doing
Operations
- Overseeing the front-of-house service across dining halls, ensuring a seamless and welcoming experience.
- Leading, training, and motivating the front-of-house team to provide first-class service.
- Coordinating with the kitchen team to guarantee efficient meal service and accommodate special requests.
- Managing table settings, seating arrangements, and ensuring immaculate dining areas.
- Monitoring stock levels of front-of-house supplies, from tableware to linens.
- Liaise with Front of house manager to clearly understand the needs of the business.
- Close and effective communication with the Head Chef and other senior chefs to deliver events. Provide direction and expertise to the operating area by promoting Shrewsbury School and Sodexo\’s strategies and best practice to uphold both company missions and values.
- Assist Hospitality manager and Head Chef adhere to all food hygiene and health and safety standards, to ensure they are maintained to the required client and Sodexo expectations as outlined by the DMS (Document Management System) on SodexoNet.
People
- Support selection process, recruit and induct the right team.
- Keep open channels of communication with all stakeholders.
- Lead by example by role modelling the Sodexo Managerial Behaviors.
Client
- Ensure the FOH Team deliver the operation to the service standards agreed in the contract with the client.
- Identify events involving parents and governors and recognise the importance of these key customer groups.
What You\’ll Bring
- Proven leadership skills in a hospitality, restaurant, or high-end service environment.
- Highly effective communication and interpersonal skills.
- Excellent time management and organisational skills.PC and software literate.
- Able to demonstrate positive attitude to self-development; willingness to learn in role and identify own training needs as appropriate.
- Displays a constant and sustained level of enthusiasm and self-motivation.
- Strong ability to build professional partnerships and communicate at all levels, particularly at senior client levels.
- Ability to set high standards, achievable through striving for continuous improvement.
- Ability to act on own initiative and to work effectively as part of a team.
- Flexible approach to role.
- Hold a personal driving license – desirable but not essential.
What\’s In It For You?
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
Be Part of Something Special!
This is more than a job – it\’s a chance to lead, inspire, and create unforgettable experiences in one of the UK\’s most prestigious schools. Apply today and become part of the Sodexo team at Shrewsbury School.
Safeguarding & Inclusion
Sodexo and our clients are dedicated to safeguarding and promoting the welfare of children. Certain roles require applicants to undergo background checks, including Disclosure and Barring Service (DBS) screening.
We are also a Disability Confident Leader employer, committed to creating an inclusive workplace for all.
Sodexo reserves the right to close this advert early if we receive a high number of applications.
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Front of house Supervisor employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of house Supervisor
✨Tip Number 1
Familiarise yourself with the unique culture and traditions of Shrewsbury School. Understanding the school's values and how they align with Sodexo's mission will help you demonstrate your commitment to providing exceptional service during interviews.
✨Tip Number 2
Network with current or former employees of Sodexo, especially those who have worked in similar roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples of your leadership experience in hospitality settings. Highlighting your ability to motivate a team and manage high-pressure situations will resonate well with the hiring managers.
✨Tip Number 4
Showcase your organisational skills by being proactive in your approach. Consider creating a mock plan for a dining event at Shrewsbury School, detailing how you would ensure seamless operations and exceptional service, and be ready to present this during your interview.
We think you need these skills to ace Front of house Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and leadership roles. Emphasise any previous supervisory positions and specific achievements that demonstrate your ability to manage a team and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role at Shrewsbury School. Mention specific aspects of the job description that resonate with you and explain how your skills align with their needs.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as organisational abilities, communication skills, and the capacity to work under pressure. Provide examples from your past experiences that illustrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Sodexo
✨Showcase Your Leadership Skills
As a Front of House Supervisor, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in a hospitality setting, focusing on training and motivating staff to deliver exceptional service.
✨Emphasise Customer Focus
Highlight your commitment to customer satisfaction during the interview. Share specific instances where you went above and beyond to ensure a positive dining experience, as this aligns with the company's values of exceptional service.
✨Demonstrate Organisational Skills
Given the fast-paced environment, it's important to showcase your organisational and multitasking skills. Be ready to discuss how you manage daily operations, coordinate with kitchen staff, and handle special requests efficiently.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of examples where you've successfully navigated challenges in a high-end service environment, and be prepared to explain your thought process.
