Front of House Supervisor
Front of House Supervisor

Front of House Supervisor

Winchester Full-Time No home office possible
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At a Glance

  • Tasks: Lead a front-of-house team, ensuring smooth operations in bar and food outlets.
  • Company: Sodexo is a global leader in quality of life services, dedicated to enhancing everyday experiences.
  • Benefits: Enjoy flexible work, career development, wellbeing support, and financial perks like discounts and retirement plans.
  • Why this job: Make a real difference while interacting with Armed Forces personnel in a supportive environment.
  • Qualifications: Experience in hospitality or supervisory roles, strong customer service skills, and a collaborative mindset.
  • Other info: Full training provided, with opportunities for apprenticeships and personal growth.

Sodexo Winchester, England, United Kingdom

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Sodexo Winchester, England, United Kingdom

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Job Introduction

  • 40 hours per week
  • Monday – Friday 1100 – 1930
  • £12.71 per hour

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Job Description

As a Front of House Supervisor at Sodexo at Worthy Down Barracks, Winchester, you\’ll lead a front-of-house team, ensuring smooth operations in the bar and food outlets.Your role is customer-facing, with a key focus on interacting with our Armed Forces personnel every day. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.

What You’ll Do

  • Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
  • Oversee cleanliness and hygiene standards in all front-of-house areas.
  • Collaborate with catering management and chefs to maintain smooth communication and team alignment.
  • Promote and enforce health and safety practices—be proactive about spotting and reporting potential hazards to keep everyone safe.
  • Conduct regular safety walks to identify and address any risks.
  • Conduct weekly team huddles with the team.
  • Provide ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.

What You Bring

  • Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
  • Experience in hospitality (hotel, bar, or restaurant) is a plus.
  • Strong customer service and communication skills.
  • Ability to motivate and lead a team effectively.
  • Comfort with working at a fast pace and adapting to changing situations.
  • A collaborative mindset and the ability to communicate well with senior management.

What We Offer

  • Fully funded apprenticeship qualifications
  • Career development opportunities within Sodexo
  • A friendly and supportive work environment
  • Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
  • Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
  • Career Growth – Apprenticeships, learning tools, and development opportunities.
  • Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Attached documents

  • 2025 Benefits UK Brochure V9.pdf

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Internship

Job function

  • Job function

    Health Care Provider

  • Industries

    Facilities Services

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Front of House Supervisor employer: Sodexo

Sodexo is an exceptional employer located in Winchester, offering a supportive and friendly work environment where your leadership as a Front of House Supervisor can truly make a difference. With fully funded apprenticeship qualifications, career development opportunities, and a strong focus on employee wellbeing, you will find numerous avenues for personal and professional growth while enjoying the unique experience of serving our Armed Forces personnel daily.
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Contact Detail:

Sodexo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Supervisor

✨Tip Number 1

Familiarise yourself with Sodexo's values and mission. Understanding what the company stands for will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Highlight your leadership experience in hospitality settings. Be ready to share specific examples of how you've motivated a team or improved service standards, as this role requires strong supervisory skills.

✨Tip Number 3

Prepare to discuss your customer service philosophy. Since this role is customer-facing, demonstrating your commitment to excellent service and how you handle challenging situations can set you apart from other candidates.

✨Tip Number 4

Network with current or former employees of Sodexo if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace Front of House Supervisor

Leadership Skills
Customer Service Excellence
Team Motivation
Communication Skills
Time Management
Attention to Detail
Hygiene and Cleanliness Standards
Health and Safety Awareness
Problem-Solving Skills
Collaboration with Management
Adaptability in Fast-Paced Environments
Experience in Hospitality
Supervisory Experience
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and supervisory roles. Emphasise your customer service skills and any leadership experience, as these are crucial for the Front of House Supervisor position.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of Sodexo's values. Mention specific experiences where you successfully led a team or improved customer satisfaction.

Highlight Relevant Skills: In your application, focus on skills such as communication, teamwork, and the ability to work in a fast-paced environment. Provide examples of how you've demonstrated these skills in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Sodexo

✨Showcase Your Leadership Skills

As a Front of House Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, highlighting your leadership style.

✨Emphasise Customer Service Experience

This role is customer-facing, so it's crucial to showcase your strong customer service skills. Be ready to discuss specific instances where you went above and beyond for a customer, especially in a hospitality setting.

✨Familiarise Yourself with Health and Safety Practices

Understanding health and safety regulations is key for this position. Brush up on relevant practices and be prepared to discuss how you've implemented safety measures in previous roles, as well as how you would promote these in your new position.

✨Prepare for Team Collaboration Questions

Collaboration is essential in this role, especially when working with catering management and chefs. Think of examples that demonstrate your ability to work effectively with others, and be ready to explain how you ensure smooth communication within a team.

Front of House Supervisor
Sodexo

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