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- Tasks: Welcome guests and serve delicious food in a vibrant zoo setting.
- Company: Heritage Portfolio, known for exceptional hospitality at iconic venues.
- Benefits: Earn ÂŁ12.71 per hour, enjoy flexible hours, and free meals on duty.
- Other info: Dynamic role with opportunities for career growth in a fast-paced environment.
- Why this job: Join a fun team and create memorable experiences for visitors every day.
- Qualifications: Friendly attitude and teamwork skills; experience in hospitality is a plus but not required.
The predicted salary is between 12 - 12 ÂŁ per hour.
We’re excited to announce our new partnership with Edinburgh Zoo, a collaboration that brings together world-class wildlife conservation mission with Heritage Portfolio’s award‑winning expertise in hospitality and events.
We currently have an opportunity for Casual Food Service Assistant to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. No two days are ever the same at our zoo! As a Food Service Assistant, you’ll be part of a friendly, supportive team delivering exceptional service across our vibrant hospitality outlets — including restaurants, cafés, kiosks, and special event spaces. This is a fast‑paced, hands‑on role where you’ll play an important part in creating memorable experiences for our visitors.
Main Responsibilities:
- Welcoming and hosting guests with a warm, professional approach
- Taking orders and serving food and beverages efficiently
- Preparing barista‑style drinks and other beverages
- Operating tills and handling payments accurately
- Setting up and closing down service areas
- Maintaining cleanliness and food safety standards at all times
- Supporting kitchen and front‑of‑house teams as required
The Ideal Candidate:
- Being friendly yet professional
- Being a team player
- Good attention to detail and punctuality
- Being proactive is key
- Experience within a hospitality, catering or bar setting not essential
About The Company:
Heritage Portfolio is the sub‑segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in‑house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Signet Library, Portrait Gallery, private parties and dining, weddings and prestigious events. Our mantra is “Never standing still” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.
Front of House Assistant @ Heritage Portfolio employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant @ Heritage Portfolio
✨Tip Number 1
Get to know the company! Research Heritage Portfolio and Edinburgh Zoo. Understanding their values and mission will help you connect with the team during your interview. Plus, it shows you're genuinely interested in being part of their world-class hospitality.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences for visitors, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows that you take the opportunity seriously and are ready to represent our brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Heritage Portfolio. Don’t miss out!
We think you need these skills to ace Front of House Assistant @ Heritage Portfolio
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the vibrant environment at Edinburgh Zoo.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Assistant position. Highlight any relevant experience or skills that align with our need for outstanding customer-focused individuals.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Heritage Portfolio.
How to prepare for a job interview at Sodexo
✨Know the Company
Before your interview, take some time to research Heritage Portfolio and their partnership with Edinburgh Zoo. Understanding their mission and values will help you align your answers with what they’re looking for in a Front of House Assistant.
✨Showcase Your Customer Service Skills
As a Food Service Assistant, you'll be interacting with guests regularly. Prepare examples from your past experiences where you provided excellent customer service. This could be anything from resolving a complaint to going the extra mile for a customer.
✨Demonstrate Team Spirit
Being a team player is crucial in this role. Think of instances where you worked effectively within a team, especially in fast-paced environments. Highlight how you contributed to the team's success and maintained a positive atmosphere.
✨Prepare for Practical Scenarios
Expect to discuss how you would handle specific situations, like managing a busy service or dealing with difficult customers. Practising these scenarios can help you feel more confident and ready to impress during the interview.