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- Tasks: Prepare and serve food, ensuring excellent customer service at Subway and Costa outlets.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Competitive pay, flexible hours, mental health resources, and discounts on high street brands.
- Why this job: Make a meaningful difference in patients' experiences while developing your skills.
- Qualifications: Experience in food service, strong communication skills, and a positive attitude.
- Other info: Dynamic team environment with opportunities for personal growth and development.
The predicted salary is between 10 - 13 £ per hour.
Healthy outcomes start with positive patient experiences. 22.5 Hours / Any 3 days over 7 (including weekends) / Covering afternoon and night shifts. £10.45 - £12.60 per hour. Uniform Provided / Access to Blue Light Card / Sodexo Benefits. 20 Days Holiday per Year (pro rata). Location is Royal Stoke Hospital.
Feed our customers and we’ll fuel your career. At Sodexo, we believe that each interaction is an opportunity to make a meaningful difference. As a Food Service Assistant at Royal Stoke Hospital, you will play a vital role in enhancing the daily experiences of patients, visitors, and staff. Your dedication to exceptional customer service can help alleviate the stress often associated with hospital stays, contributing to a more comfortable environment for all. Join Sodexo and be part of something greater.
What You’ll Do
- This role will cover both Subway and Costa outlets.
- Prepare and present retail/food produce for daily service in line with specifications and Sodexo standards.
- Maintain food safety, allergen awareness, stock rotation, and hygiene standards to ensure guest and staff safety.
- Deliver excellent customer service, including upselling and supporting positive feedback and survey results.
- Operate and declare the till daily, accurately capturing all revenue.
- Support promotional activity by maintaining adequate stock levels and minimising waste or spoilage.
- Participate in training, appraisals, and competency checks, and carry out additional duties to support smooth retail operations.
What you bring
- Previous experience in food preparation and service within a fast-paced retail or customer-facing environment.
- Level 2 Food Safety qualification (preferred) with strong literacy and numeracy skills.
- Excellent communication and interpersonal skills with the ability to engage customers and colleagues at all levels.
- Strong time management and organisational skills, able to prioritise effectively under pressure.
- Self-motivated with a positive attitude to learning and personal development.
- Team player who works well collaboratively while maintaining high standards.
What we offer
- Mental health and wellbeing resources.
- Employee Assistance Programme (including financial/legal advice & personal support).
- Free health & wellbeing app with 24/7 virtual GP access.
- Discounts on high street brands for you and your family.
- Salary finance tools and financial wellbeing resources.
- Retirement savings plan and life insurance.
- Full training and protective uniform provided.
- Opportunities to gain experience through learning and development.
- Cycle to Work scheme & volunteering opportunities.
- Flexible working and a dynamic team environment.
- Competitive pay.
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.
Food service assistant (Flexible retail support) employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food service assistant (Flexible retail support)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sodexo. Understand their values and what they stand for. This will help you connect your own experiences to their mission during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences in food service can enhance patient experiences at Royal Stoke Hospital.
✨Tip Number 3
Dress the part! Since you'll be working in a food service environment, make sure to present yourself neatly. A clean, professional appearance shows that you take the role seriously and are ready to represent Sodexo well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food service assistant (Flexible retail support)
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through! Share any experiences where you made a positive impact on someone's day, especially in a food service or retail setting.
Highlight Relevant Experience: Make sure to mention any previous roles you've had in food preparation or customer-facing environments. We love seeing how your past experiences can contribute to our team at Sodexo!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us understand your skills and experiences without getting lost in the details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Sodexo
✨Know Your Role
Before the interview, make sure you understand what a Food Service Assistant does at Sodexo. Familiarise yourself with their standards for food safety, customer service, and hygiene. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in food preparation and customer service. Think of specific examples where you excelled in a fast-paced environment or received positive feedback from customers. This will demonstrate your ability to thrive under pressure and contribute positively to the team.
✨Emphasise Teamwork
Sodexo values collaboration, so highlight your ability to work well in a team. Share instances where you supported colleagues or contributed to a successful team project. This will show that you can maintain high standards while working alongside others.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or how Sodexo supports employee development. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
