Floor Captain

• Full Time
• 40 hours per week
• Shifts varying, flexibility required: Monday – Friday, either 7.00-15.30 OR 8.00-16:30 OR 10:30-19.00
• £12.95 per hour
• *Site Specific Benefits – Parking, and 20% off for food purchase
• Opportunities for career development
• Plus our Sodexo employee benefits package

General Service Assistant – Luton, LU1 3LU

Operational excellence begins with you.

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating quality experiences for our clients, customers, and employees. Build a name with big-name businesses.

As a General Service Assistant with Sodexo, you’ll enhance the services of our vibrant corporate site, offering a helping hand to ensure flawless facilities operations and keep things running smoothly.

What you’ll do:

• Be a friendly face, assisting employees, clients, and visitors with warmth and professionalism.
• Maintain a tidy and inviting environment, across areas such as meeting rooms, communal kitchen/coffee areas, mail room and lobbies.
• You will be responsible for the presentation and effective operation of office spaces, including brew hubs, stationery hubs, meeting rooms, event spaces and collaboration areas, while proactively addressing any issues to maintain a seamless service, to seek opportunities for continuous improvement of the customer experience.
• An important requirement of this role is responding to customers promptly and professionally, and in a range of different scenarios, such as desk setups, customer requests, meeting room technology troubleshooting, and so the right person needs to have excellent organisational and communication skills
• Keep our teams safe by having a close eye on Health & Safety practices, reporting issues as required.
• Collaborate with internal teams to support a seamless workplace experience.
• Handle incoming communications and ensure messages are delivered accurately and efficiently.

What you’ll bring:

• Previous experience in a similar client facing role is a plus, but excellent interpersonal and communication skills are the key.
• A positive, energetic and proactive attitude.
• Strong organisational abilities and attention to detail.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life\’s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We\’re a Disability Confident Leader employer. We\’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications