At a Glance
- Tasks: Serve guests with a smile and ensure a clean, safe environment.
- Company: Heritage Portfolio, part of Sodexo Live!, known for exceptional event services.
- Benefits: Earn £12.71 per hour, flexible shifts, and work in stunning locations.
- Other info: Great opportunity to work at iconic venues and grow your career.
- Why this job: Join a passionate team at the beautiful Royal Botanic Garden Edinburgh.
- Qualifications: Friendly attitude, customer service skills, and ability to thrive in busy settings.
The predicted salary is between 12 - 12 £ per hour.
Heritage Portfolio are looking for enthusiastic Event Staff to join the team at Royal Botanic Garden Edinburgh. It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanic Kitchen Garden!
Working flexible shift patterns, we are looking for outstanding customer focused individuals. Our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!
Main ResponsibilitiesWhat you’ll do:
- Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
- Ensure the highest level of service and attention to detail is given to customers.
- Welcoming guests, taking orders and serving food and beverages to guests.
- Clean and sanitize equipment and tables.
- Care about customer satisfaction and deliver the optimal client service experience.
- Help answer questions and make suggestions regarding food and beverage choices.
What you’ll bring:
- Positive, friendly and professional attitude.
- Previous experience in a similar environment preferred.
- A team player with an ability to work in a busy, fast paced environment.
- Commitment & passion to deliver the highest standards of customer service.
- Excellent verbal communication and customer service skills.
- A high standard of personal presentation.
- Experience in working on events in iconic venues.
Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Signet Library, Portrait Gallery, private parties and dining, weddings and prestigious events. Our mantra is “Never standing still” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.
Event Staff at Heritage Portfolio employer: Sodexo
Heritage Portfolio is an exceptional employer, offering a vibrant work culture at the stunning Royal Botanic Garden Edinburgh. With a focus on fresh, locally sourced food and outstanding customer service, employees enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a passionate team dedicated to creating memorable experiences in one of the UK's most iconic venues.
StudySmarter Expert Advice🤫
We think this is how you could land Event Staff at Heritage Portfolio
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Royal Botanic Garden Edinburgh and its unique offerings. This will not only help you stand out during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at events. They can provide insider tips and might even put in a good word for you, which could be a game changer.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team or interview, let your enthusiasm shine through. Heritage Portfolio values a positive attitude, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Heritage Portfolio family. Don’t miss out!
We think you need these skills to ace Event Staff at Heritage Portfolio
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for events and customer service shine through. We want to see that you're excited about the opportunity to work at such a beautiful venue like the Royal Botanic Garden Edinburgh!
Tailor Your Experience:Make sure to highlight any previous experience in similar roles. If you've worked in busy environments or have event experience, we want to hear about it! Tailoring your application to reflect this will help us see you as a great fit.
Be Personable:Since we're all about outstanding customer service, use your application to showcase your friendly and professional attitude. A warm tone can go a long way in making your application stand out to us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sodexo
✨Know the Venue
Before your interview, take some time to research the Royal Botanic Garden Edinburgh. Familiarise yourself with its history, the types of events they host, and their commitment to local produce. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since the role is all about providing outstanding customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to thrive in a busy environment.
✨Dress to Impress
First impressions matter! Make sure you present yourself well by dressing smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the opportunity at Heritage Portfolio.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, what a typical event looks like, or how they ensure high standards of service. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company.
