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For Companies At a Glance
- Tasks: Prepare and serve delicious food while ensuring top-notch customer service.
- Company: Join the vibrant catering team at Birds Eye, Lowestoft.
- Benefits: Enjoy mental health support, discounts, and flexible working hours.
- Why this job: Make a positive impact on customers' dining experiences every evening.
- Qualifications: Great communication skills and a passion for food service.
- Other info: Be part of a supportive team with opportunities for personal growth.
Overview
Join our dedicated catering team at Birds Eye, Lowestoft, where you\’ll play a vital role in preparing, presenting, and serving food and beverages to the highest standards. With a focus on delivering outstanding customer service and ensuring smooth evening operations, you\’ll help create a positive dining experience every time. The role also involves periods of independent working, so confidence in managing tasks alone while maintaining exceptional safety, hygiene, and service standards is essential.
What you\’ll do
- Assist with the preparation, presentation, and service of food and beverages, consistently maintaining the highest standards.
- Provide friendly, efficient customer service, including counter service and till operation.
- Maintain a clean, safe, and hygienic working environment across all equipment, service areas, and dining spaces.
- Prepare and serve a range of hot and cold drinks, restock vending machines, and ensure service areas are always fully supplied.
- Check and receive deliveries, accurately record food temperatures, and follow all food safety and hygiene regulations.
- Take part in training and carry out additional duties as required to support the smooth running of the catering operation.
- Excellent communication and customer service skills with a professional and approachable manner.
- Strong focus on safety, with consistently high standards of personal hygiene and presentation.
- Flexible, reliable, and positive, with the ability to adapt to varying shifts and tasks.
- Experience using tills and electronic point-of-sale (EPOS) systems (desirable).
- Basic knowledge of food hygiene, safe food handling practices, and COSHH principles (desirable).
- Ability to maintain accurate records and confidently use basic computer systems (desirable).
About Sodexo & benefits
- Working with Sodexo is more than a job; it\’s a chance to be part of something greater. You\’ll belong in a company and team that values you for you; you\’ll act with purpose and have an impact through your everyday actions; and you\’ll be able to thrive in your own way.
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid Volunteering Day
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Evening Food Service Assistant - Lowestoft employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Food Service Assistant - Lowestoft
✨Tip Number 1
Get to know the company! Research Birds Eye and their values. When you show genuine interest in what they do, it’ll shine through in your conversations and make you stand out.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a great dining experience, think of examples from your past where you’ve gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Be prepared for practical scenarios! You might be asked how you’d handle certain situations during your interview. Brush up on food hygiene and safety practices, as well as how to manage tasks independently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Evening Food Service Assistant - Lowestoft
Some tips for your application 🫡
Show Your Passion for Food Service: When writing your application, let your love for food and customer service shine through. We want to see that you’re excited about creating a positive dining experience and that you understand the importance of high standards in food preparation and presentation.
Highlight Relevant Experience: Make sure to mention any previous roles you've had in food service or customer-facing positions. We appreciate candidates who can demonstrate their ability to maintain hygiene standards and provide excellent service, so don’t hold back on sharing your experiences!
Be Clear and Concise: Keep your application straightforward and to the point. We value clarity, so make sure your skills and experiences are easy to read and understand. Use bullet points if it helps to break down your information!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Birds Eye!
How to prepare for a job interview at Sodexo
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of an Evening Food Service Assistant. Familiarise yourself with food preparation, customer service, and hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with customers, be prepared to discuss your previous experiences in providing excellent service. Think of specific examples where you went above and beyond to ensure customer satisfaction. This will demonstrate your ability to create a positive dining experience.
✨Demonstrate Your Flexibility
The job requires adaptability to varying shifts and tasks. Be ready to talk about times when you've successfully managed changing priorities or worked independently. Highlighting your reliability and positive attitude will make you stand out as a candidate who can thrive in a dynamic environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team culture, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.