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For Companies At a Glance
- Tasks: Prepare and serve food and beverages while ensuring excellent customer service.
- Company: Join Sodexo, a leading global facilities management company dedicated to quality and service.
- Benefits: Enjoy mental health support, discounts, and a flexible work environment.
- Why this job: Be part of a dynamic team that values your contributions and promotes personal growth.
- Qualifications: Strong communication skills and a positive attitude; food hygiene knowledge is a plus.
- Other info: Work evenings, Monday to Friday, with a competitive pay rate of £12.60 per hour.
Overview
Sodexo Lowestoft, England, United Kingdom
4 days ago Be among the first 25 applicants
Join our dedicated catering team at Birds Eye, Lowestoft, where you’ll play a vital role in preparing, presenting, and serving food and beverages to the highest standards. The role focuses on delivering outstanding customer service and ensuring smooth evening operations, with periods of independent working. Confidence in managing tasks alone while maintaining safety, hygiene, and service standards is essential.
Contract: 30 hours per week, Monday – Friday, 15:30 to 21:30. Rate: £12.60 per hour.
Check your local transport links here: Plan Your Journey | Traveline (destination input NR32 1XQ)
What You’ll Do
- Assist with the preparation, presentation, and service of food and beverages, consistently maintaining the highest standards.
- Provide friendly, efficient customer service, including counter service and till operation.
- Maintain a clean, safe, and hygienic working environment across all equipment, service areas, and dining spaces.
- Prepare and serve a range of hot and cold drinks, restock vending machines, and ensure service areas are always fully supplied.
- Check and receive deliveries, accurately record food temperatures, and follow all food safety and hygiene regulations.
- Take part in training and carry out additional duties as required to support the smooth running of the catering operation.
What You Bring
- Excellent communication and customer service skills with a professional and approachable manner.
- Strong focus on safety, with consistently high standards of personal hygiene and presentation.
- Flexible, reliable, and positive, with the ability to adapt to varying shifts and tasks.
- Experience using tills and electronic point-of-sale (EPOS) systems (desirable).
- Basic knowledge of food hygiene, safe food handling practices, and COSHH principles (desirable).
- Ability to maintain accurate records and confidently use basic computer systems (desirable).
What We Offer
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid Volunteering Day
Fuel the night with great service – apply today!
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Facilities Services
Note: This posting is for Sodexo’s opportunity in Lowestoft, UK; other locations and internal references listed on the page may be included for context. Referrals increase your chances of interviewing at Sodexo by 2x
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Evening Food Service Assistant employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Food Service Assistant
✨Tip Number 1
Familiarise yourself with the menu and food offerings at Birds Eye. Knowing the products inside out will help you provide better customer service and answer any questions confidently.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. Being able to engage with customers while managing multiple tasks is key to excelling in this role.
✨Tip Number 3
Get comfortable with basic food hygiene practices and safety regulations. This knowledge will not only boost your confidence but also show your commitment to maintaining high standards.
✨Tip Number 4
Be prepared to demonstrate your ability to work independently. Think of examples from past experiences where you've successfully managed tasks on your own, as this will be crucial for the lone working aspect of the job.
We think you need these skills to ace Evening Food Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Evening Food Service Assistant position. Highlight key skills such as customer service, food preparation, and hygiene standards in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job description. Emphasise any previous roles in food service or customer-facing positions, and include specific examples of how you maintained high standards in those roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to work independently and your commitment to delivering excellent customer service. Use specific examples to demonstrate your skills and experiences.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in the food service industry.
How to prepare for a job interview at Sodexo
✨Showcase Your Customer Service Skills
As an Evening Food Service Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, highlighting your communication skills and ability to handle various situations.
✨Demonstrate Your Food Safety Knowledge
Understanding food hygiene and safety regulations is crucial for this role. Brush up on basic food hygiene principles and be ready to discuss how you would maintain a clean and safe working environment during the interview.
✨Emphasise Your Flexibility
This position requires a flexible approach to varying shifts and tasks. Be sure to express your willingness to adapt to different schedules and responsibilities, showcasing your reliability and positive attitude.
✨Prepare for Practical Scenarios
You may be asked to handle practical scenarios during the interview, such as how to manage a busy service period or deal with a customer complaint. Think through these situations beforehand and be ready to demonstrate your problem-solving skills.