Hospitality Supervisor in England

Exceptional hospitality starts with you! At Sodexo, we know that unforgettable hospitality experiences are created by passionate people who take pride in delivering exceptional service. We are now searching for a talented and driven Hospitality Supervisor to join our prestigious team at Wellington College, one of the UK's leading independent schools. If you thrive in a premium hospitality environment, enjoy leading teams, and are passionate about delivering world‑class food and beverage service - this could be the perfect next step in your career.

Located within the stunning grounds of Wellington College, this role offers the opportunity to work in a truly prestigious setting with high-profile hospitality events, premium dining experiences, and a fast‑paced, professional environment. At Wellington College, the aspiration is simple - to deliver one of the best hospitality experiences within the UK independent school sector. Innovation, creativity, and exceptional service standards are at the heart of everything we do.

As Hospitality Supervisor, you will play a key leadership role in overseeing hospitality operations across the College. You'll support the delivery of exceptional events, student dining, formal functions, and VIP hospitality experiences while leading and motivating a dedicated hospitality team. You’ll be responsible for ensuring every guest, client, student, and colleague receives a first‑class experience - from everyday service through to prestigious functions and large‑scale events. This is an exciting opportunity for someone who enjoys variety, leadership, and working within a premium hospitality environment where no two days are the same.

What You'll Be Doing

• Deliver outstanding hospitality and food & beverage service across Wellington College
• Supervise hospitality events, formal dinners, receptions, conferences, and special occasions
• Ensure all functions are prepared, presented, and delivered to the highest possible standard
• Liaise with clients before and after events to ensure expectations are exceeded
• Monitor event standards continuously to maintain Sodexo and client expectations
• Ensure all hospitality areas, service equipment, and hardware are clean, organised, and event‑ready
• Assist with stock ordering, stock management, and drinks control

Leadership & Team Management

• Lead, motivate, engage, and develop the hospitality team
• Deliver pre‑event briefings and ensure teams are fully prepared for service
• Promote a positive, professional, and collaborative working culture
• Provide coaching, feedback, and support to team members
• Role model excellent supervisory behaviours and high service standards

Business Improvement

• Constantly seek innovative and creative ways to improve service delivery
• Support continuous improvement and operational excellence
• Assist with hospitality administration including emails, function sheets, KX entries, and costings
• Proactively solve problems and anticipate operational challenges before they arise

What you'll Bring

We're looking for an enthusiastic hospitality professional with strong people skills, leadership ability, and a genuine passion for premium service.

• Essential: Previous experience within hospitality, catering, events, or food service environments
• Strong leadership and team supervision skills
• Excellent communication and interpersonal abilities
• Strong organisational and time management skills
• Ability to work under pressure in a fast‑moving hospitality operation
• Knowledge of food safety, allergen management, COSHH, and HACCP procedures
• Computer literate with confidence handling hospitality administration
• Positive attitude with a proactive and solutions‑focused mindset
• Flexibility to support business needs and occasional unsociable hours
• Basic Food Hygiene and Health & Safety certificates

• Desirable: Experience supervising a hospitality or catering team
• Experience within education or independent school environments
• Knowledge of current hospitality and market trends
• Hospitality or event management experience
• Driving licence

What's In It For You?

Working with Sodexo is more than a job; it's a chance to be part of something special. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan.
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment.
• Competitive compensation.
• Full training and full protective uniform supplied.

Be Part of Something Special!

This is more than a job - it's a chance to lead, inspire, and create unforgettable experiences in one of the UK's most prestigious schools. Apply today and become part of the Sodexo team at Shrewsbury School.

Safeguarding & Inclusion

Sodexo and our clients are dedicated to safeguarding and promoting the welfare of children. Certain roles require applicants to undergo background checks, including Disclosure and Barring Service (DBS) screening. We are also a Disability Confident Leader employer, committed to creating an inclusive workplace for all. Sodexo reserves the right to close this advert early if we receive a high number of applications.