At a Glance
- Tasks: Support multiple independent school sites, ensuring high standards of food and service.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Competitive salary, 28 days holiday, mileage for travel, and training opportunities.
- Other info: Dynamic role with travel across central Scotland and opportunities for career growth.
- Why this job: Make a real impact across various sites while building strong client relationships.
- Qualifications: Experience in catering or hospitality management, with strong organisational skills.
The predicted salary is between 35000 - 45000 £ per year.
This is a newly created position supporting a portfolio of independent school contracts across Scotland. Working closely with the Senior Account Manager, you will play a key role in ensuring sites consistently deliver high standards of food, service and client experience. This is a varied, hands-on role combining operational support, client relationship management and continuous improvement across multiple locations. You will be trusted to step into sites when needed, support and guide managers, and drive consistency across the region.
What makes this role different
- Real variety across multiple sites and teams
- Autonomy to manage your own time and priorities
- A visible role with direct impact on service delivery and client relationships
- The opportunity to step into a broader, multi-site operational position within a well-established contract
This role would suit someone looking to move from a single-site or senior unit role into a wider operational position.
Key responsibilities
- Support the Senior Account Manager in delivering operational performance across multiple school sites
- Build strong, credible relationships with clients and site teams
- Provide on-site operational support and cover where required
- Drive improvements in service standards, processes and team performance
- Support site managers with recruitment, performance management and team engagement
- Ensure compliance with health & safety, safeguarding and food safety standards
- Coordinate and share best practice across sites
- Contribute to reporting, planning and performance tracking
- Deputise for the Senior Account Manager when required
Location and travel
This is a multi-site role covering central Scotland, including Edinburgh, Perth, St Andrews and Ayrshire. Regular travel between sites is required, typically one day per week at Strathallan School (Perth). The remaining time will vary depending on business needs. Hybrid working is available on a limited basis.
About you
You will have experience in a catering or hospitality management role, ideally with exposure to multi-site or contract environments. You will also bring:
- The ability to build strong working relationships with clients and teams
- A practical, hands-on approach with a willingness to step in and support operations
- Good organisational skills and the ability to prioritise effectively
- Confidence working in a fast-paced, changing environment
- Strong attention to detail, particularly around compliance and reporting
- Confidence using IT systems and reporting tools
- A full driving licence is preferred due to the travel involved
About Sodexo Independents
Independents by Sodexo partners with leading independent schools to deliver fresh food and high-quality service in an education setting. The focus is on consistency, strong client relationships and a fresh food from scratch approach.
Package
- Salary: Competitive
- 28 days holiday (including bank holidays)
- Mileage for business travel
- Company pension
- Meals on site
- Training and development opportunities
- Access to wider Sodexo benefits and discounts
- And more
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Ready to be part of something greater? Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Regional Operations Manager in Edinburgh employer: Sodexo
Sodexo Independents is an exceptional employer, offering a dynamic and varied role as a Regional Operations Manager across central Scotland's independent schools. With a strong focus on employee development, competitive benefits, and a commitment to inclusivity, Sodexo fosters a supportive work culture where you can make a tangible impact on service delivery and client relationships. Enjoy the autonomy of managing multiple sites while being part of a global leader dedicated to improving quality of life for all.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo
Don't be shy about reaching out to Sodexo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Regional Operations Manager in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
