At a Glance
- Tasks: Serve guests with a smile and ensure a clean, safe environment.
- Company: Heritage Portfolio, part of Sodexo Live!, known for exceptional event services.
- Benefits: Earn £12.71 per hour, flexible shifts, and work in stunning locations.
- Other info: Great opportunity to work at iconic venues and grow your career.
- Why this job: Join a passionate team at the beautiful Royal Botanic Garden Edinburgh.
- Qualifications: Friendly attitude, customer service skills, and ability to thrive in busy settings.
The predicted salary is between 12 - 12 £ per hour.
Heritage Portfolio are looking for enthusiastic Event Staff to join the team at Royal Botanic Garden Edinburgh. It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. Set in the most beautiful of surroundings. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanic Kitchen Garden!
Working flexible shift patterns, we are looking for outstanding customer focused individuals. Our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!
Main ResponsibilitiesWhat you'll do:
- Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
- Ensure the highest level of service and attention to detail is given to customers.
- Welcoming guests, taking orders and serving food and beverages to guests.
- Clean and sanitize equipment and tables.
- Care about customer satisfaction and deliver the optimal client service experience.
- Help answer questions and make suggestions regarding food and beverage choices.
What you'll bring:
- Positive, friendly and professional attitude.
- Previous experience in a similar environment preferred.
- A team player with an ability to work in a busy, fast paced environment.
- Commitment & passion to deliver the highest standards of customer service.
- Excellent verbal communication and customer service skills.
- A high standard of personal presentation.
- Experience in working on events in iconic venues.
Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional 'in-house' café services in some of Britain's leading visitor attractions such as V&A Dundee, The Signet Library, Portrait Gallery, private parties and dining, weddings and prestigious events. Our mantra is 'Never standing still' and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.
Event Staff at Heritage Portfolio in Edinburgh employer: Sodexo
Heritage Portfolio is an exceptional employer, offering a vibrant work culture at the stunning Royal Botanic Garden Edinburgh. With a focus on fresh, locally sourced food and outstanding customer service, employees enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a team that values passion and dedication in delivering memorable experiences. Join us to be part of a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Event Staff at Heritage Portfolio in Edinburgh
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Royal Botanic Garden Edinburgh and its unique offerings. This will help you engage with guests and show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills! Think about how you can create a welcoming atmosphere for guests. A friendly smile and a positive attitude can go a long way in making a great first impression.
✨Tip Number 3
Be flexible and ready to adapt! Working evenings and weekends means being prepared for anything. Show that you can handle busy shifts with ease and keep the energy up!
✨Tip Number 4
Apply through our website! We love seeing applications that come directly from passionate candidates. Make sure to highlight your relevant experience and why you want to be part of the Heritage Portfolio team.
We think you need these skills to ace Event Staff at Heritage Portfolio in Edinburgh
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a positive attitude to our team.
Tailor Your Experience:Make sure to highlight any previous experience in similar environments. We love seeing how your background aligns with what we do at Heritage Portfolio, especially if you've worked in busy, fast-paced settings before!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick sense of who you are and what you can bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sodexo
✨Know the Venue
Before your interview, take some time to research the Royal Botanic Garden Edinburgh. Familiarise yourself with its history, the types of events they host, and their commitment to local produce. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Customer Service Skills
Since the role is all about providing outstanding customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to thrive in a busy environment.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and presentably for your interview. Heritage Portfolio values high standards of personal presentation, so showing that you can reflect this in your appearance will set a positive tone right from the start.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, the types of events you might work on, or how they support staff development. Asking insightful questions shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
