At a Glance
- Tasks: Lead a security team, manage operations, and ensure safety at BNP Paribas offices.
- Company: Join Sodexo, a global leader in quality of life services.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Flexible 4 on, 4 off shift pattern with a focus on teamwork and support.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in security management and excellent communication skills required.
The predicted salary is between 17.2 - 17.2 £ per hour.
- Job Details
- Working Pattern: 4 on 4 off, day and night shifts
- Rate or pay: £17.20 per hour
About the role
We are recruiting for an experienced Duty Shift Manager to join our security team at the prestigious BNP Paribas corporate offices in London.
This is an exciting opportunity for an experienced security professional with strong leadership skills to manage the day‑to‑day security operation, ensuring the safety and security of the building, its occupants and visitors, while delivering exceptional customer service.
Working on a 4 on, 4 off rotating shift pattern covering days and nights, you will lead a team of Security Officers and Supervisors, oversee the Security Control Room and ensure the highest standards of operational performance and compliance are maintained.
Key Responsibilities
- Lead, support and supervise the security team during each shift.
- Manage the day‑to‑day operation of the Security Control Room.
- Respond to and manage incidents, emergencies, first aid and evacuations.
- Ensure all patrols, compliance checks, audits and security procedures are completed to the required standard.
- Monitor CCTV, access control systems and investigate security incidents when required.
- Complete accurate incident reports, shift handovers and operational documentation.
- Manage staff rotas, annual leave, sickness and emergency shift cover.
- Train, coach and develop Security Officers and Supervisors, including performance reviews.
- Build positive working relationships with the client, contractors and internal stakeholders.
- Ensure compliance with company policies, GDPR and all security procedures while delivering outstanding customer service.
About You
To be successful in this role, you will have
- Previous experience managing or supervising a security team.
- Excellent customer service and communication skills.
- Experience working within a corporate security environment.
- Strong knowledge of CCTV, access control and security systems.
- Good IT skills, including Microsoft Word, Excel and Outlook.
- Experience writing reports and managing security documentation.
- The ability to remain calm and make effective decisions under pressure.
- A proactive and professional approach with excellent leadership skills.
Essential Requirements
- Valid SIA Door Supervisor Licence.
- Valid SIA CCTV Licence.
- Previous first‑line management or supervisory experience within the security industry.
- Experience using CCTV and access control systems.
- Good understanding of GDPR.
- Strong organisational and administrative skills.
What We Offer
Working with Sodexo is more than a job – it's a chance to be part of something greater.
You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.
In addition, we offer a range of resources, rewards and benefits for our colleagues and their families.
About Sodexo
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.
We are a global leader in services that improve quality of life, operating in 55 countries and serving over 100 million consumers each day.
We believe in creating a diverse and inclusive workplace where everyone can thrive.
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Duty Shift Manager employer: Sodexo
Sodexo is an excellent employer, offering a dynamic work environment where strategic leaders can thrive while managing facilities for a complex government estate. With a strong focus on employee growth and development, comprehensive benefits, and a commitment to service excellence, Sodexo fosters a culture of collaboration and innovation, making it an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Shift Manager
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Duty Shift Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Sodexo. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Duty Shift Manager candidates.
✨Directly Apply to Sodexo
Don’t forget to apply for the Duty Shift Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Sodexo.
We think you need these skills to ace Duty Shift Manager
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Sodexo. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Sodexo.
How to prepare for a job interview at Sodexo
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Sodexo.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Sodexo.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Sodexo.
