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- Tasks: Lead and manage soft services operations, ensuring high standards and client satisfaction.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Enjoy competitive salary, professional development, and extensive employee benefits.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real impact while fast-tracking your career in a supportive environment.
- Qualifications: Experience in managing operations and strong relationship-building skills.
Full time €60,000 per annum. Opportunities for professional development plus our Sodexo employee benefits package.
As a Soft Services Manager, you will:
- Lead and manage all workplace soft services operations including cleaning, security, and associated service providers, ensuring high standards, compliance, and consistent service delivery across all sites.
- Build and maintain strong client relationships, regularly engaging with stakeholders to review performance, drive improvements, and ensure customer satisfaction.
- Oversee performance management, reporting, and financial control, ensuring services are delivered efficiently, within budget, and in line with KPIs and contract requirements.
- Drive innovation, continuous improvement, and team development by promoting best practices, enhancing productivity, and fostering a high-performing, engaged workforce.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support.
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
- Access to a 24hr virtual GP Service.
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family).
- Save for your future by becoming a member of the Pension Plan.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Sodexo UK and Ireland's enhanced benefits and leave policies.
A little more about Sodexo:
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Soft Services Manager in Dublin employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Manager in Dublin
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Sodexo. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Sodexo's values and recent projects. Show us you’re not just another candidate; demonstrate how your skills align with our mission of creating a better everyday life.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in managing soft services can drive innovation and improve client satisfaction. We want to hear how you can make an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Sodexo team.
We think you need these skills to ace Soft Services Manager in Dublin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Soft Services Manager role. Highlight your experience in managing soft services operations, client relationships, and performance management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit for our team at Sodexo. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven improvements or enhanced service delivery in previous roles. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Sodexo
✨Know Your Soft Services Inside Out
Make sure you understand the ins and outs of soft services management, especially in cleaning and security. Brush up on industry standards and best practices, as well as any recent innovations that could enhance service delivery.
✨Build Rapport with Stakeholders
During the interview, demonstrate your ability to build strong relationships with clients and stakeholders. Share examples of how you've engaged with them in the past to drive improvements and ensure satisfaction.
✨Showcase Your Financial Acumen
Be prepared to discuss how you've managed budgets and financial controls in previous roles. Highlight specific KPIs you've met or exceeded, and how you ensured services were delivered efficiently and within budget.
✨Emphasise Continuous Improvement
Talk about your commitment to driving innovation and continuous improvement. Share specific examples of how you've promoted best practices and enhanced productivity within your teams, showcasing your leadership skills.