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For Companies At a Glance
- Tasks: Support the General Services Manager in delivering top-notch facilities management and services.
- Company: Join Sodexo, a global leader in improving quality of life for millions.
- Benefits: Enjoy a competitive salary, great benefits, and opportunities for personal growth.
- Why this job: Make a real impact by driving innovation and ensuring high service standards.
- Qualifications: Experience in catering and cleaning management, with strong communication skills.
- Other info: Dynamic role with excellent career progression in a supportive team environment.
The predicted salary is between 32000 - 35000 £ per year.
Deputy General Services Manager
Location: Sudbury, Suffolk CO10 2XD
Working Hours: 40
Shift Pattern: Monday–Friday
Rate Of Pay: £32,000 – £35,000 plus Sodexo benefits
About the Role
We are seeking a proactive and experienced Deputy General Services Manager to join our team at Nestlé Sudbury. This is a pivotal role supporting the General Services Manager (GSM) in the delivery of soft services and facilities management across the site. You will be responsible for overseeing catering, security, and cleaning teams, driving continuous improvement, and ensuring statutory, mandatory, and contractual compliance.
Key Responsibilities
- Support the GSM in the day‑to‑day management of site services and development of business strategy.
- Oversee the activities of catering, security, and cleaning teams, ensuring high standards of service delivery.
- Drive innovation and continuous improvement of people, systems, and processes.
- Ensure compliance with health and safety, welfare policies, and robust record‑keeping.
- Manage training, induction, and development of all site employees in line with Sodexo HR policies.
- Maintain Sodexo’s waste management process and ensure operational risk assessments and SOPs are up to date.
- Maximise profitability by managing costs and supporting sales growth.
- Utilise systems such as Kronos and E-Profit for operational and financial reporting.
- Provide monthly safety performance reports and maintain a positive safety culture.
- Effectively manage relationships with employees, supply chain, and customers.
Key Performance Indicators
- Consistent delivery of service to company standards and contract specifications.
- Full compliance with health & safety, hygiene, cleanliness, fire, and COSHH regulations.
- Achievement of 100% audit and training compliance.
Person Specification
- Experience in catering and cleaning facilities management, ideally in a multi‑site operation.
- Proven ability to manage services and work directly with clients.
- Strong interpersonal and communication skills, both written and oral.
- Good understanding of manufacturing operations and computer systems.
- Experience in managing sub‑contractors and delivering cleaning operations in a busy factory environment.
- Ability to prioritise tasks, work under pressure, and meet deadlines.
- Well organized, committed, and able to work both independently and as part of a team.
A Little More About Sodexo
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
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Deputy General Services Manager employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with Sodexo's values and how they align with your own. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Showcase your experience! Be ready to discuss specific examples of how you've driven continuous improvement in previous roles. Use metrics and outcomes to illustrate your impact, especially in catering and cleaning operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Sodexo and contributing to a better everyday for everyone.
We think you need these skills to ace Deputy General Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deputy General Services Manager role. Highlight your experience in catering and cleaning facilities management, and don’t forget to showcase your strong interpersonal skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven continuous improvement in previous positions. We love seeing your personality come through!
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to mention your understanding of health and safety regulations and any relevant experience you have. We’re looking for someone who can maintain high standards and keep everything running smoothly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Sodexo!
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Make sure you understand the role of a Deputy General Services Manager inside out. Familiarise yourself with the key responsibilities like overseeing catering, security, and cleaning teams. Brush up on relevant regulations and compliance standards to show you’re ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in facilities management, especially in catering and cleaning. Be ready to discuss how you've driven continuous improvement and managed teams effectively, as this will resonate well with the interviewers.
✨Demonstrate Strong Communication Skills
Since this role requires excellent interpersonal skills, practice articulating your thoughts clearly. Think about how you can convey complex ideas simply, especially when discussing your experience managing relationships with employees and clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to demonstrate your proactive nature!
