At a Glance
- Tasks: Lead a dynamic team to deliver top-notch facilities management services.
- Company: Join Sodexo, a company that values your individuality and impact.
- Benefits: Competitive salary, free parking, 24/7 virtual GP, and lifestyle rewards.
- Other info: Exciting opportunity for career growth and personal development.
- Why this job: Make a real difference in a fast-paced Defence environment while developing your leadership skills.
- Qualifications: Experience in facilities management and strong leadership abilities required.
The predicted salary is between 40000 - 40000 £ per year.
11 Month Maternity Cover Fixed Term Contract
40 hours per week, 5 out of 7 per week, 08:00 - 16:30 (flexibility required on business needs)
Up to £38,000 - £40,000 per annum
Free Car parking
Sodexo rewards and benefits
Job Introduction
Are you an experienced operations or facilities manager looking for your next challenge? Do you thrive in fast-paced environments where people, performance and customer service are at the heart of everything you do? We're looking for a proactive and motivated Delivery Service Manager to lead the delivery of high-quality soft facilities management services at Larkhill Garrison. This is an exciting opportunity to manage a diverse operational team, build strong client relationships and drive service excellence across a busy Defence environment.
What you'll do:
- As Service Manager, you'll have overall responsibility for the day-to-day management, coordination and delivery of contracted soft FM services, ensuring operational performance, compliance and customer satisfaction remain at the highest standards.
- Leading and motivating operational teams to deliver exceptional service.
- Managing daily service delivery in line with contractual requirements and KPIs.
- Building and maintaining strong relationships with military personnel, clients and key stakeholders.
- Ensuring full compliance with Health & Safety, Food Safety and company policies.
- Managing budgets, labour costs and operational performance to achieve financial targets.
- Driving continuous improvement and identifying opportunities to enhance services.
- Supporting recruitment, training, performance management and employee development.
- Working collaboratively with other site managers to ensure seamless service delivery across the garrison.
- Acting as Duty Manager and providing operational support outside normal working hours when required.
What you bring:
- You’ll be an experienced manager with a passion for delivering outstanding service and developing high-performing teams.
- Experience managing teams within Facilities Management, Hospitality or Soft Services.
- Strong leadership and people management skills.
- Excellent communication and relationship-building abilities.
- Experience managing operational performance and meeting KPIs.
- Good commercial awareness with experience managing budgets and resources.
- Sound knowledge of Health & Safety legislation and compliance.
- The ability to make decisions, solve problems and prioritise effectively.
- Experience working within a Defence or military environment.
- IOSH Managing Safely qualification (or equivalent).
- Level 3 Food Safety qualification (or equivalent).
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we offer:
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
Ready to be part of something greater? Apply today!
