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- Tasks: Support the helpdesk and provide key admin assistance at Beath High School.
- Company: Join Sodexo, a leader in facilities management with a focus on quality service.
- Benefits: Enjoy wellbeing support, training, and development opportunities.
- Other info: Part-time role with a 9-month contract offering great career growth.
- Why this job: Make a difference in a school environment while gaining valuable experience.
- Qualifications: Experience in helpdesk roles and strong IT skills required.
The predicted salary is between 12 - 15 £ per hour.
Sodexo is seeking an organised and proactive Administrator Helpdesk Assistant for a fixed-term contract at Beath High School in Cowdenbeath. You will support the helpdesk function, ensuring effective communication and high-quality customer service, while providing key administrative support to the Facilities Manager.
Candidates should have experience in helpdesk environments and strong IT skills. Full training and uniform provided, alongside various employee benefits including wellbeing support and ongoing development opportunities.
Helpdesk & Admin Assistant — Part-Time (9-Month Contract) in Cowdenbeath employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk & Admin Assistant — Part-Time (9-Month Contract) in Cowdenbeath
✨Tip Number 1
Get to know the company! Research Sodexo and Beath High School to understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves high-quality customer service, think about scenarios where you’ve successfully resolved issues or helped someone out. We want you to shine when discussing your experience!
✨Tip Number 3
Show off your IT skills! Be ready to discuss specific software or tools you've used in previous helpdesk roles. If you can demonstrate your tech-savviness, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for proactive candidates who take the initiative to connect with us directly.
We think you need these skills to ace Helpdesk & Admin Assistant — Part-Time (9-Month Contract) in Cowdenbeath
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can keep things running smoothly, especially in a busy helpdesk environment like the one at Beath High School.
Emphasise Your Customer Service Experience: Since this role is all about effective communication and high-quality customer service, don’t forget to share any relevant experience you have. We love candidates who can demonstrate their ability to handle queries and support users effectively.
Tailor Your Application: Take a moment to tailor your application to the job description. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for in a Helpdesk & Admin Assistant.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sodexo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Helpdesk & Admin Assistant role. Familiarise yourself with the key responsibilities mentioned in the job description, like supporting the helpdesk function and providing administrative support to the Facilities Manager. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Show Off Your IT Skills
Since strong IT skills are a must for this position, be prepared to discuss your technical abilities. Think of specific examples where you've used IT tools effectively in a helpdesk environment. If you have experience with any particular software or systems relevant to the role, make sure to highlight that during the interview.
✨Demonstrate Your Customer Service Skills
As this role involves high-quality customer service, be ready to share examples of how you've handled customer queries or issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your proactive approach and ability to communicate effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, the training process, or how success is measured in the role. It’s a great way to demonstrate your enthusiasm and ensure it’s the right fit for you too.