Overview
engagement and client confidence while managing ambiguity and incomplete information.
Responsibilities
- Operating in a High-Profile Government Environment - Managing service delivery within a politically sensitive central government context where performance, compliance, reputation and ministerial assurance are critical. Balancing operational delivery with heightened scrutiny and risk exposure. Delivering Financial and Operational Control - Ensuring committed financial and service targets are met while protecting value during transition. Closely managing cost, revenue, performance exposure and contractual risk to minimise financial, reputational and operational impact. Client Relationship and Assurance Management - Acting as the senior strategic interface with MoJ stakeholders, leading all engagement relating to contract performance, change, transition and risk. Ensuring transparency, trust and a 'no surprises' approach at all times. People Leadership During Uncertainty - Leading and supporting a large, diverse workforce through periods of change, ensuring clear communication, retention of critical capability, fair treatment, and values-led handling of redeployment, transition or exit activity.
- Risk, Compliance and Governance - Ensuring all statutory, regulatory, contractual and safety requirements continue to be met throughout transition activity, with robust risk management, assurance, business continuity and disaster recovery arrangements in place. Team Management - Selecting, managing, engaging and developing highly performing and diverse operating teams, with right skills and capabilities. Considering opportunities to create equity to ensure the workforce reflects the CLIENT workforce and wider society.
- Strategy and Planning - Deployment of the account strategy and ensuring that effective plans are in place to deliver against strategy. Drive a zero-harm mindset - Leading by example and ensuring compliance with 3 checks for safety and the 7 safety nets. Foster a Continuous Improvement mindset - encourage proactive problem solving and innovation in collaboration across Sodexo teams, suppliers and other stakeholder groups.
The Ideal Candidate
- Essential Experience and Knowledge Significant senior leadership experience within facilities management or complex service environments, operating across multi-site, multi-service contracts. Proven experience of leading large, diverse operational teams through periods of change, uncertainty or transition. Demonstrable experience of operating within highly regulated, politically sensitive or central government environments. Strong commercial and financial acumen, including full accountability for P&L performance, cost control, forecasting and financial risk management. Proven ability to manage complex contractual arrangements, including performance regimes, variation control and risk exposure. Experience of leading contracts through transformation, transition, re-procurement or demobilisation activity, Strong understanding of governance, assurance, risk management, compliance and statutory obligations within FM service delivery.
- Technical and Professional Capability High level of practical knowledge of FM services, including soft FM and associated statutory and regulatory requirements. Ability to interpret and apply complex commercial, financial and contractual information. Strong understanding of operational excellence principles and continuous improvement methodologies. Competent in the use of Microsoft 365 tools (Word, Excel, PowerPoint, Outlook, Teams, SharePoint). Competent in the use of CAFM / CMMS systems and performance reporting tools (e.g. Power BI)
Package Description
- Up to £78,750 base salary depending on experience
Company Information
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
#J-18808-Ljbffr
