At a Glance
- Tasks: Coordinate transport bookings and manage vehicle allocations in a dynamic environment.
- Company: Join Sodexo, a company that values your individuality and offers a supportive team culture.
- Benefits: Enjoy competitive pay, onsite gym access, subsidised meals, and mental health support.
- Other info: Great career growth opportunities and a chance to make a real impact.
- Why this job: Be part of a vital team delivering essential transport services to the MOD.
- Qualifications: Strong admin skills, 2 GCSEs at Grade C/4 or above, and a customer-focused approach.
The predicted salary is between 25000 - 27000 £ per year.
37 hours per week Monday to Fridays £12.71 per hour
Onsite Gym Access to dining facilities offering subsidised meals Free Car parking
Job Introduction
Are you highly organised with excellent administration skills and a passion for delivering great customer service? We are looking for a Transport Operations Administrator to join our team at Merville Barracks, Colchester, CO2 7UT, supporting the delivery of vital transport services to the MOD. This is an exciting opportunity to play a key role in a busy operational environment where no two days are the same. You will work closely with the Transport team, MOD personnel, and customers to ensure transport requests are managed efficiently, compliantly, and to the highest standards.
What You'll Do
- Coordinating transport bookings using the MOD Clarity booking system and internal helpdesk systems
- Allocating vehicles from the core fleet and arranging hire vehicles where required
- Validating transport requests to ensure accuracy, authorisation, and entitlement
- Liaising with MOD customers, transport sections, and Sodexo transport teams
- Maintaining accurate transport records and ensuring documentation is archived compliantly
- Assisting with vehicle compliance, including maintenance and MOT bookings
- Maintaining vehicle handover/takeover documentation and reporting any vehicle damage
- Supporting the management of fleet cleanliness, security, and key control
- Producing reports and supporting contractual transport administration requirements
- Answering helpdesk queries and providing excellent customer support
- Supporting the Transport Operations Supervisor and wider management team as required
What You Bring
- Strong numerical, interpersonal, verbal, and written communication skills
- 2 GCSEs at Grade C/4 or above (or equivalent) or NVQ Level 2 in Business Administration
- IT skills including Microsoft Word and Excel
- Good typing and administration skills
- Knowledge of Health, Safety and Welfare in the workplace
- Ability to work independently and as part of a team
- Customer-focused approach
- Willingness to learn and develop new skills
Desirable
- Previous experience in a similar administration or transport role
- Experience working within a military environment
- Strong teamworking skills
What we offer
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
Transport Operations Administrator in Colchester employer: Sodexo
Sodexo is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture at Merville Barracks in Colchester. With benefits such as onsite gym access, subsidised meals, and mental health support, employees are encouraged to thrive both personally and professionally. Join a dynamic team where your contributions make a real impact in delivering vital transport services to the MOD.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Operations Administrator in Colchester
✨Tip Number 1
Get to know the company! Research Sodexo and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and customer service. Think of examples from your past experiences that showcase your skills and how you handle challenges.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Transport Operations Administrator in Colchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administration skills and customer service experience. We want to see how you can bring your unique flair to the Transport Operations Administrator role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Show Off Your IT Skills:Since you'll be using systems like MOD Clarity and Microsoft Office, make sure to mention your proficiency in these areas. If you've got any specific examples of how you've used these tools effectively, share them with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Before the interview, make sure you understand the role of a Transport Operations Administrator. Familiarise yourself with the MOD Clarity booking system and internal helpdesk systems. This will show that you're proactive and genuinely interested in the position.
✨Show Off Your Skills
Highlight your strong administration and communication skills during the interview. Be ready to share examples of how you've managed multiple tasks effectively in previous roles. This is your chance to demonstrate that you can thrive in a busy operational environment.
✨Be Customer-Focused
Since this role involves liaising with MOD customers and transport teams, emphasise your customer service experience. Share specific instances where you provided excellent support or resolved issues efficiently, showcasing your ability to maintain a customer-focused approach.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, daily challenges, and expectations for the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers!
