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- Tasks: Lead a dynamic team to provide exceptional visitor services and manage front desk operations.
- Company: A leading service organisation within the NHS Trust, based in Colchester.
- Benefits: Competitive hourly rate of £14.69 for 37.5 hours a week.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Supervisory experience in customer service and strong leadership abilities required.
- Other info: Join a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 14 - 16 £ per hour.
A leading service organization based in Colchester is looking for a Team Leader Visitor Services. In this role, you will lead a multidisciplinary team providing a vital service within an NHS Trust.
Responsibilities include:
- Managing operations at reception
- Addressing customer needs
- Ensuring compliance with procedures
The position offers an hourly rate of £14.69 for 37.5 hours a week. Applicants should have supervisory experience in customer service and strong leadership and organizational skills.
Team Leader, Visitor Services & Front Desk Ops in Colchester employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader, Visitor Services & Front Desk Ops in Colchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the NHS Trust or similar organisations. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We can role-play with a friend or use online resources to boost our confidence.
✨Tip Number 3
Showcase your supervisory experience! Think of specific examples where you led a team or improved customer service. We want to highlight those moments that make us stand out.
✨Tip Number 4
Apply through our website! It’s quick and easy, plus we can keep track of our applications. Let’s make sure we’re putting our best foot forward with every submission.
We think you need these skills to ace Team Leader, Visitor Services & Front Desk Ops in Colchester
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your supervisory experience in customer service. We want to see how you've led teams before and what strategies you used to keep everyone motivated and organised.
Tailor Your Application: Don’t just send a generic CV! We love it when applicants customise their applications to match the job description. Use keywords from the role, like 'visitor services' and 'compliance', to show us you’re the perfect fit.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your relevant experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Sodexo
✨Know the Organisation Inside Out
Before your interview, make sure you research the NHS Trust and its values. Understand their mission and how your role as a Team Leader in Visitor Services fits into the bigger picture. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight specific situations where you addressed customer needs or improved service delivery. This will demonstrate your capability to lead a multidisciplinary team.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios related to customer service challenges and how you resolved them. Practising these responses will help you feel more confident during the interview.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and maintain a professional demeanor throughout the interview. This reflects your understanding of the role and the importance of customer service in a healthcare setting.
