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For Companies At a Glance
- Tasks: Welcome patients, manage calls, and provide essential admin support in a dynamic healthcare setting.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Enjoy mental health resources, flexible working, and discounts on high street brands.
- Why this job: Make a real difference every day while thriving in a supportive team environment.
- Qualifications: Strong communication skills and previous admin experience preferred.
- Other info: Be part of an inclusive team with excellent career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
As a Helpdesk Operative at Sodexo, based in Colchester Hospital, you will play a key role in delivering a seamless and supportive experience for patients and visitors. You will be highly organised, an excellent communicator, and thrive in a dynamic healthcare environment. Our hospitals rely on skilled administrative professionals like you to keep things running smoothly behind the scenes. Join Sodexo and be part of something greater.
What you will do:
- Welcome patients and visitors with warmth and professionalism
- Handle incoming phone calls and direct them appropriately
- Manage email communication efficiently and accurately
- Prepare, format, and distribute reports
- Support HR-related tasks as needed
- Provide essential administrative assistance to the wider team
Requirements:
- Confidence using Microsoft Office and other basic IT systems
- A strong team spirit and excellent communication skills
- The ability to stay calm, focused, and organised under pressure
- Previous admin experience is preferred
Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications - so don’t wait!
About Sodexo:
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer and welcome applications from people with a diverse variety of experiences, backgrounds, and identities.
Working at Sodexo isn’t just a job - it’s a chance to make a difference every day. You will be part of a supportive team, act with purpose, and thrive in a role where your work matters.
Benefits:
- Mental health and wellbeing resources
- Employee Assistance Programme (including financial/legal advice & personal support)
- Free health & wellbeing app with 24/7 virtual GP access
- Discounts on high street brands for you and your family
- Salary finance tools and financial wellbeing resources
- Retirement savings plan and life insurance
- Full training and protective uniform provided
- Opportunities to gain experience through learning and development
- Cycle to Work scheme & volunteering opportunities
- Flexible working and a dynamic team environment
- Competitive pay
Helpdesk Operative - Colchester employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Operative - Colchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Sodexo. A personal recommendation can really make your application stand out.
✨Tip Number 2
Prepare for the interview by researching common questions for Helpdesk Operative roles. Think about how your previous admin experience can relate to the tasks you'll be handling at Sodexo.
✨Tip Number 3
Show off your communication skills! During the interview, be sure to demonstrate your ability to handle calls and emails efficiently. Use examples from your past experiences to illustrate your points.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Sodexo team.
We think you need these skills to ace Helpdesk Operative - Colchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team at Sodexo.
Tailor Your Application: Make sure to tailor your application to the Helpdesk Operative role. Highlight your organisational skills and experience in a dynamic environment, as these are key to thriving in this position. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for excellent communication skills, so show us you can convey your thoughts effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Sodexo. We can’t wait to hear from you!
How to prepare for a job interview at Sodexo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Helpdesk Operative role at Sodexo. Familiarise yourself with the key responsibilities like managing phone calls and email communication. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an excellent communicator, it's crucial to highlight your ability to interact with patients and visitors. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will illustrate your capability to thrive in a dynamic healthcare environment.
✨Demonstrate Organisational Skills
Being highly organised is key for this role. Think of specific instances where you've successfully managed multiple tasks or projects simultaneously. Share these examples during your interview to prove that you can stay calm and focused under pressure.
✨Familiarise Yourself with Microsoft Office
Since confidence using Microsoft Office is essential, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles, whether for preparing reports or managing communications. This will show that you're prepared to hit the ground running.