At a Glance
- Tasks: Lead a team to deliver outstanding customer service and manage daily operations.
- Company: Leading service company in Colchester with a focus on excellence.
- Benefits: Flexible work hours, career development opportunities, and various perks.
- Why this job: Join a supportive environment and make a real impact in hospitality.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Great opportunity for personal growth and team collaboration.
The predicted salary is between 30000 - 42000 £ per year.
A leading service company in Colchester is seeking a Front of House Team Leader. This hands-on leadership role focuses on delivering exceptional customer service and managing the daily operations of the catering and retail offer.
Candidates should have prior experience in hospitality and strong leadership skills. The position offers flexible work and opportunities for career development, along with various perks and benefits including a supportive work environment.
Front of House Team Leader – Service Excellence & Growth in Colchester employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader – Service Excellence & Growth in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their focus on service excellence. Practise answering common questions and be ready to showcase your leadership skills.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. A friendly smile and a positive attitude can go a long way in the hospitality sector.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Front of House Team Leader – Service Excellence & Growth in Colchester
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you’ve gone above and beyond in previous roles to create memorable experiences for customers.
Highlight Leadership Experience: Make sure to showcase any leadership roles you've had in the past. We’re looking for someone who can inspire a team, so share specific examples of how you’ve motivated others and improved service standards.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our job description. We appreciate when candidates connect their skills and experiences directly to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sodexo
✨Know Your Customer Service Basics
Brush up on the key principles of exceptional customer service. Be ready to share examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of service excellence in this role.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of specific situations where you motivated your team or resolved conflicts, as this will demonstrate your capability to lead effectively in a fast-paced environment.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and any recent news or achievements. This knowledge will not only help you tailor your answers but also show your genuine interest in being part of their team and contributing to their growth.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, opportunities for career development, or how they measure success in this role. This shows that you’re proactive and serious about your potential future with them.