At a Glance
- Tasks: Administer and enhance the MRI Evolution CAFM system for a high-profile government organisation.
- Company: Join Sodexo, a company that values your individuality and purpose.
- Benefits: Enjoy mental health support, discounts, and a cycle to work scheme.
- Other info: Be part of a team that promotes personal growth and community involvement.
- Why this job: Make a real impact while supporting essential services in a dynamic environment.
- Qualifications: Experience with CAFM systems and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are now seeking x2 Systems Administrators to join our team supporting a high-profile government organisation. In this role, you will be responsible for the effective administration, configuration, maintenance and continuous improvement of the MRI Evolution CAFM system, ensuring it supports safe, compliant and efficient service delivery. Acting as a key point of coordination for system performance, data integrity, user support and process alignment, you will help ensure the system meets operational needs, contractual requirements and wider business objectives. You will work closely with operational teams, stakeholders, suppliers and system partners to maximise the value of MRI Evolution, supporting both mobilisation activity and business-as-usual operations.
Responsibilities
- Administer, maintain and support the MRI Evolution CAFM system to ensure stability, security and operational effectiveness.
- Configure system modules, workflows, forms, user roles, permissions and reference data in line with approved business processes.
- Act as the primary point of contact for system issues, troubleshooting faults and coordinating resolution with internal teams and third-party providers.
- Support CAFM data management and work order processes within the system.
- Collaborate with operational teams, suppliers and stakeholders to gather requirements and implement practical system solutions.
- Produce and maintain system documentation, user guides, process maps, test scripts and change control records.
- Coordinate and support testing activities including UAT and integration testing.
- Monitor data quality, identifying inconsistencies and supporting corrective actions to maintain integrity and auditability.
- Support and monitor interfaces, imports and exports associated with MRI Evolution, including supplier integrations.
- Deliver user support and training to improve adoption, compliance and effective system usage.
- Identify opportunities for continuous improvement, enhancing functionality, reporting and operational efficiency.
- Ensure all activities comply with contractual, information security and data protection requirements.
- Build strong relationships with operational colleagues, client teams, suppliers and system partners.
- Support wider systems, service improvement and innovation initiatives across the contract.
Qualifications
- Experience of CAFM system administration or support, including configuration, workflows, permissions and issue resolution.
- Understanding of Facilities Management systems and operational processes.
- Strong troubleshooting and problem-solving skills with the ability to identify root causes and implement solutions.
- Excellent communication and stakeholder management skills.
- Experience producing system documentation, user guidance and change control records.
- Experience supporting testing, training and controlled system changes.
- Strong organisational skills with the ability to manage priorities effectively.
- Customer-focused approach with resilience in a fast-paced environment.
- Good working knowledge of Microsoft Office.
- Ability to work both independently and collaboratively.
- Eligible to pass national security vetting requirements.
- Commitment to professionalism, integrity, courage and compassion in line with client values.
Desirable
- Experience working with MRI Evolution CAFM.
- Experience supporting supplier interfaces and system data exchanges.
- Experience working within a government, regulated or compliance-led environment.
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.
Benefits
- Mental health & wellbeing support.
- Employee Assistance Programme for personal, legal and financial advice.
- 24/7 virtual GP & lifestyle rewards.
- Discounts for you & your family.
- Financial tools & retirement plan.
- Cycle to Work scheme & paid volunteering day.
Systems Administrator in City of Westminster employer: Sodexo
At Sodexo, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Systems Administrator, you will have the opportunity to work closely with a high-profile government organisation, contributing to meaningful projects while enjoying benefits such as mental health support, flexible working arrangements, and a commitment to continuous improvement. Join us to make a real impact in a collaborative environment that values your contributions and fosters your development.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Administrator in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation you're eyeing. They can give you insider info and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the company.
✨Tip Number 2
Prepare for the interview by practising common questions related to Systems Administration. Think about how your experience with CAFM systems aligns with their needs. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to discuss specific challenges you've faced in system administration and how you tackled them. This will highlight your troubleshooting abilities and make you stand out.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. And remember, apply through our website for the best chance at landing that Systems Administrator position!
We think you need these skills to ace Systems Administrator in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems Administrator role. Highlight your experience with CAFM systems, especially MRI Evolution, and showcase your troubleshooting skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any relevant experience and how it relates to the responsibilities outlined in the job description.
Showcase Your Communication Skills:Since this role involves working closely with various teams and stakeholders, it's important to demonstrate your communication skills. In your application, give examples of how you've effectively collaborated with others in past roles. We love a good team player!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Sodexo
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems, especially MRI Evolution. Be ready to discuss your experience with system administration, configuration, and troubleshooting. This will show that you understand the technical aspects of the role and can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled system issues in the past. Highlight your strong troubleshooting skills and your ability to identify root causes. This will demonstrate your capability to handle challenges effectively, which is crucial for this position.
✨Communicate Like a Pro
Since you'll be working closely with various teams and stakeholders, practice articulating your thoughts clearly. Think about how you can explain complex technical concepts in simple terms. Good communication is key to building those strong relationships mentioned in the job description.
✨Emphasise Continuous Improvement
Be prepared to discuss how you've contributed to system improvements in previous roles. Share specific examples of how you've enhanced functionality or operational efficiency. This aligns perfectly with the company's focus on continuous improvement and innovation.
