House Manager / Qualified Carer in City of Westminster

Sodexo is looking for a compassionate, organised and hands-on House Manager / Qualified Carer to take responsibility for the safe, efficient and caring day-to-day running of a residential home accommodating up to eight residents. This is a varied role combining house management, team coordination and direct care. You will oversee care, catering, cleaning and maintenance, ensuring the home is safe, welcoming and well organised, while providing high-quality, person-centred support to residents. This is a hands-on position, so you will be expected to assist with care, cleaning, catering and other household duties when required.

What You'll Be Doing

• Oversee the day-to-day running of the residential home.
• Coordinate care, catering, cleaning and maintenance activities.
• Prepare staff rotas, allocate duties and arrange cover where required.
• Lead, support and develop the team, providing clear direction and constructive feedback.
• Provide person-centred care that promotes residents' dignity, independence, choice and wellbeing.
• Undertake direct care duties within your qualifications and competence.
• Coordinate catering and ensure dietary requirements, allergies and individual preferences are met.
• Maintain high standards of cleaning, hygiene and infection prevention.
• Carry out routine premises and safety checks and coordinate approved contractors.
• Ensure health & safety, fire safety, safeguarding and other regulatory requirements are followed.
• Maintain accurate records, reports and documentation.
• Monitor supplies and support responsible stock and budget control.
• Respond calmly and effectively to operational issues, emergencies and changing priorities.
• Identify opportunities to improve both residents' experience and the operation of the home.

We're looking for someone who is compassionate, dependable and practical, with the confidence to lead a small team while remaining hands-on. You'll need:

You’ll need:

• A recognised care qualification appropriate to the service and regulatory requirements.
• Current or previous experience providing direct care to people with support needs.
• Experience supervising or coordinating staff in a residential, care, hospitality or similar environment.
• Knowledge of safeguarding, infection prevention and person-centred care.
• A good understanding of health & safety and risk assessments.
• The ability to coordinate maintenance, catering and cleaning services.
• Strong communication and interpersonal skills.
• Good organisational, record-keeping and basic IT skills.
• The willingness and physical ability to undertake appropriate care, cleaning and catering duties.

Desirable

• Supervisory or management qualification.
• Food hygiene certification.
• First-aid training.
• Fire-safety or fire-marshal training.
• Moving and handling training.
• Experience managing a small residential or supported-living service.
• Experience within Sodexo or another regulated service environment.

Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.