At a Glance
- Tasks: Deliver top-notch hospitality services and support meeting room operations.
- Company: Join a prestigious client in London with a focus on exceptional service.
- Benefits: Wellbeing support, discounts, pension plan, and career development opportunities.
- Other info: Flexible shifts and a chance to make a real impact in a vibrant environment.
- Why this job: Be part of a dynamic team that values customer satisfaction and professional growth.
- Qualifications: Experience in hospitality, strong communication skills, and a proactive attitude.
The predicted salary is between 24000 - 30000 € per year.
We are seeking a highly professional and customer-focused Hospitality Assistant to deliver exceptional hospitality services at the offices of our prestigious client based in London. This on-site role is key to ensuring client satisfaction by supporting meeting room operations and responding to a wide range of hospitality needs.
Responsibilities
- Deliver consistent, high-quality customer service across all hospitality and meeting room areas
- Liaise effectively with the client services team regarding bookings and hospitality requirements
- Manage and respond to ad-hoc client requests, including last-minute catering
- Place and manage food and supply orders as needed
- Monitor and respond to hospitality-related emails
- Conduct regular stock takes and manage deliveries
- Open and close pantry areas in line with procedures
- Maintain accurate hospitality records (e.g., temperature checks, forms)
- Ensure compliance with all food safety and health & safety regulations
- Be the point of contact for catering queries and support wider hospitality functions
- Support corporate events and adapt to changing business needs
Qualifications and Experience
- Prior experience in a hospitality or client services role
- Strong communication skills and keen attention to detail
- A proactive, enthusiastic attitude with the ability to remain calm under pressure
- A strong customer focus and professional approach
- Flexible and adaptable, including willingness to work compressed shifts and occasional overtime
- Organisational skills and ability to manage competing priorities
- Confident using Outlook, Word, and Excel
- Good verbal and written English skills
Why Sodexo?
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice and support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland's enhanced benefits and leave policies
Hospitality Assistant - London in City of Westminster employer: Sodexo
Sodexo is an exceptional employer that prioritises employee wellbeing and professional growth, making it an ideal workplace for a Hospitality Assistant in London. With access to extensive support services, a robust Employee Assistance Programme, and opportunities for career development, employees are empowered to thrive in a dynamic and customer-focused environment. The company's commitment to sustainability, alongside competitive benefits like the Bike to Work Scheme, further enhances the appeal of working with Sodexo.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - London in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your customer service skills and how you handle pressure – it’s key for a Hospitality Assistant role.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just apply – follow up with a friendly email expressing your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Stay organised! Keep track of your applications and any follow-ups. This will help you manage your time effectively and ensure you don’t miss out on any opportunities to shine in the hospitality sector.
We think you need these skills to ace Hospitality Assistant - London in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in hospitality and client services. We want to see how your skills match the role, so don’t be shy about showcasing your customer service achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about hospitality and how you can contribute to our team. Keep it professional but let your personality come through!
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your written application reflects that. Use clear, concise language and check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sodexo
✨Know Your Hospitality Basics
Brush up on your hospitality knowledge before the interview. Understand key concepts like customer service excellence, food safety regulations, and how to manage meeting room operations. This will show that you're not just interested in the role but also knowledgeable about what it entails.
✨Showcase Your Communication Skills
Since this role requires strong communication, be prepared to demonstrate your skills. Practice answering questions clearly and confidently. You might even want to share examples of how you've effectively liaised with clients or managed requests in previous roles.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of times when you had to handle last-minute requests or adapt to changing situations. Prepare specific examples that highlight your proactive attitude and ability to stay calm under pressure.
✨Highlight Your Organisational Skills
This role involves managing multiple priorities, so be ready to discuss how you stay organised. Share techniques you use for tracking tasks, managing stock, or ensuring compliance with procedures. This will demonstrate your ability to handle the demands of the position effectively.
