At a Glance
- Tasks: Support cleaning operations across multiple sites, driving excellence and compliance.
- Company: Join a leading company focused on operational support and service delivery.
- Benefits: Wellbeing support, discounts, pension plan, and career development opportunities.
- Other info: Dynamic role with opportunities for growth and a focus on health and safety.
- Why this job: Make a real impact in cleaning operations while supporting teams to excel.
- Qualifications: Experience in cleaning management and strong operational knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced Cleaning Operations professional to join our operational support team, supporting cleaning service delivery across multiple client sites in Leinster. This is not a site-based management role. Instead, you will act as a key support partner to operational teams, helping drive operational excellence, service consistency, compliance, and continuous improvement across contracts. This role would suit someone coming from a Cleaning Manager, Area Manager, or Regional Cleaning Manager background who has strong operational knowledge, understands the day‑to‑day challenges of service delivery, and can support teams with practical, hands‑on guidance.
What You’ll Do
- Support operational teams across multiple cleaning contracts in Leinster
- Drive operational excellence, service consistency, and compliance standards
- Conduct site reviews, audits, and operational support visits
- Coach and support site management teams on cleaning best practice and service delivery
- Assist with labour planning, contractual hours, and operational efficiencies
- Work closely with central support teams on KPIs, reporting, and compliance activities
- Support contract mobilisations and implementation of new services
- Contribute to tender submissions and bid support activities from an operational perspective
- Promote a strong health & safety and zero‑harm culture across all sites
Essential
- Strong operational experience within contract cleaning or soft services
- Background as a Cleaning Manager, Area Manager, Regional Manager, or similar
- Experience supporting multiple sites or mobile operations
- Strong understanding of cleaning operations, staffing, and service delivery standards
- Commercial awareness including labour management, contractual hours, or budgets
- Strong communication and stakeholder management skills
- Hands‑on, solutions‑focused approach with the ability to support and influence teams
- Full clean driving licence
Desirable
- Experience supporting mobilisations, tenders, or service improvements
- IOSH or relevant health & safety qualification
- Facilities Management or contract services experience
Benefits
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life’s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24‑hour virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland's enhanced benefits and leave policies
Cleaning Operations Support Manager in City of Westminster employer: Sodexo
Sodexo is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With extensive benefits such as unlimited access to wellbeing support, a comprehensive Employee Assistance Programme, and opportunities for career development, employees in Leinster can thrive in a dynamic environment that values operational excellence and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operations Support Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning operations field. Attend industry events or join relevant online groups to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your expertise! Prepare a portfolio showcasing your past successes in cleaning operations. Highlight your experience with operational excellence, compliance, and service delivery to impress hiring managers.
✨Tip Number 3
Ace the interview! Research the company and come prepared with examples of how you've driven operational improvements in previous roles. Be ready to discuss how you can support their teams and enhance service delivery.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Keep an eye on our job listings and don’t hesitate to apply directly for positions that match your skills and experience.
We think you need these skills to ace Cleaning Operations Support Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your operational experience in cleaning services and any relevant management roles you've held. We want to see how you can bring your expertise to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Cleaning Operations Support Manager role. Share specific examples of how you've driven operational excellence and supported teams in the past. We love a good story!
Showcase Your Communication Skills:Strong communication is key in this role, so make sure your application reflects that. Whether it's through your CV or cover letter, demonstrate how you've effectively managed stakeholders and communicated with teams. We’re looking for someone who can connect with others easily!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Sodexo
✨Know Your Operations Inside Out
Make sure you brush up on your operational knowledge related to cleaning services. Understand the day-to-day challenges that teams face and be ready to discuss how you can provide practical, hands-on guidance to overcome these hurdles.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and supported site management teams in the past. Highlight specific instances where your guidance led to improved service delivery or operational excellence.
✨Be Ready for Compliance Conversations
Since compliance is key in this role, come prepared to discuss your experience with audits and site reviews. Be ready to share how you've ensured compliance standards are met across multiple sites.
✨Demonstrate Your Stakeholder Management Prowess
Think about your communication strategies and how you've managed relationships with various stakeholders. Be prepared to give examples of how you've influenced teams and driven operational improvements through effective communication.
