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- Tasks: Support cleaning teams to achieve top standards and drive operational excellence.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Wellbeing support, 24-hr virtual GP, discounts, and career development opportunities.
- Why this job: Make a real impact on quality and compliance while growing your career.
- Qualifications: Hands-on operational experience and strong coaching skills required.
- Other info: Dynamic role with opportunities for continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a hands-on, proactive Cleaning Area Support Manager with a strong operational background who is ready to move from an operational role into a support role. You will use your operational experience to support on-site cleaning teams, helping them achieve the highest standards, while also contributing to tender development and service deliverables. You will play a key role in driving operational excellence, compliance, and client satisfaction, ensuring that Sodexo continues to deliver quality, safety, and innovation across multiple sites.
Responsibilities
- Provide on-site support for new and existing contracts, including mobilisation, change management, and operational guidance.
- Use your operational expertise to coach and train site teams in practical cleaning skills and service delivery best practices.
- Support QA and Soft Services SMEs with site reviews, audits, and compliance checks.
- Work closely with central teams on financial reporting, KPI monitoring, and contractual compliance.
- Identify opportunities for operational efficiency, innovation, and continuous improvement.
- Act as a role model to promote a zero-harm mindset, ensuring all activities are carried out safely and compliantly.
Qualifications
- Bring hands-on operational experience and the ability to use it to assist site teams in achieving the highest standards.
- Be skilled at coaching, training, and supporting operational teams to deliver quality and compliance.
- Have experience contributing to tender development and other deliverables, using operational insight to influence outcomes.
- Possess excellent communication and organisational skills, with a proactive, problem-solving mindset.
- Be passionate about quality, compliance, and continuous improvement.
Desirable
- Experience within pharmaceutical, cleanroom, aseptic, or FMCG environments.
- Relevant Soft Services qualifications.
Benefits
- Unlimited access to an online platform offering wellbeing support.
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
- Access to a 24-hr virtual GP Service.
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family).
- Save for your future by becoming a member of the Pension Plan.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Sodexo UK and Ireland’s enhanced benefits and leave policies.
A little more about Sodexo: At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
Cleaning Area Support Manager in City of Westminster employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Area Support Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. Let them know you're on the lookout for opportunities, and don't hesitate to ask for introductions or referrals. You never know who might have the inside scoop on a role that’s perfect for you!
✨Tip Number 2
Get hands-on! If you can, volunteer or take on short-term projects related to cleaning operations. This not only boosts your experience but also shows potential employers that you're proactive and passionate about the industry. Plus, it’s a great way to meet people and expand your network.
✨Tip Number 3
Prepare for interviews by practising common questions specific to operational roles. Think about how your past experiences align with the responsibilities of a Cleaning Area Support Manager. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Sodexo. So, get your application in and show us what you've got!
We think you need these skills to ace Cleaning Area Support Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Operational Experience: Make sure to highlight your hands-on operational background in your application. We want to see how your experience can help support our on-site cleaning teams and drive operational excellence.
Be Specific About Your Skills: When discussing your coaching and training abilities, be specific! Share examples of how you've helped teams achieve high standards in the past. This will show us you're the right fit for the role.
Tailor Your Application: Don’t just send a generic application. Tailor it to reflect the responsibilities and qualifications mentioned in the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sodexo
✨Know Your Operations
Make sure you brush up on your operational knowledge before the interview. Be ready to discuss specific examples from your past roles where you've successfully supported cleaning teams or improved service delivery. This will show that you understand the practical aspects of the job and can hit the ground running.
✨Showcase Your Coaching Skills
Since the role involves training and coaching site teams, prepare to share instances where you've effectively trained others. Think about how you can demonstrate your ability to communicate complex ideas simply and how you've helped teams achieve compliance and quality standards.
✨Highlight Continuous Improvement
Sodexo values innovation and operational efficiency, so come prepared with ideas on how you could contribute to these areas. Discuss any previous experiences where you've identified opportunities for improvement and the positive outcomes that resulted from your initiatives.
✨Emphasise Safety and Compliance
Given the importance of a zero-harm mindset in this role, be ready to talk about how you've prioritised safety and compliance in your previous positions. Share specific examples of how you've ensured that operations were carried out safely and in line with regulations.
