At a Glance
- Tasks: Administer and enhance the MRI Evolution CAFM system for a high-profile government organisation.
- Company: Join Sodexo, a company that values your individuality and impact.
- Benefits: Enjoy mental health support, discounts, and a cycle to work scheme.
- Other info: Be part of a dynamic team with opportunities for personal growth.
- Why this job: Make a real difference in service delivery while developing your skills.
- Qualifications: Experience in CAFM systems and strong problem-solving abilities required.
The predicted salary is between 30000 - 40000 £ per year.
We are now seeking x2 Systems Administrators to join our team supporting a high-profile government organisation. In this role, you will be responsible for the effective administration, configuration, maintenance and continuous improvement of the MRI Evolution CAFM system, ensuring it supports safe, compliant and efficient service delivery. Acting as a key point of coordination for system performance, data integrity, user support and process alignment, you will help ensure the system meets operational needs, contractual requirements and wider business objectives. You will work closely with operational teams, stakeholders, suppliers and system partners to maximise the value of MRI Evolution, supporting both mobilisation activity and business-as-usual operations.
Responsibilities
- Administer, maintain and support the MRI Evolution CAFM system to ensure stability, security and operational effectiveness.
- Configure system modules, workflows, forms, user roles, permissions and reference data in line with approved business processes.
- Act as the primary point of contact for system issues, troubleshooting faults and coordinating resolution with internal teams and third-party providers.
- Support CAFM data management and work order processes within the system.
- Collaborate with operational teams, suppliers and stakeholders to gather requirements and implement practical system solutions.
- Produce and maintain system documentation, user guides, process maps, test scripts and change control records.
- Coordinate and support testing activities including UAT and integration testing.
- Monitor data quality, identifying inconsistencies and supporting corrective actions to maintain integrity and auditability.
- Support and monitor interfaces, imports and exports associated with MRI Evolution, including supplier integrations.
- Deliver user support and training to improve adoption, compliance and effective system usage.
- Identify opportunities for continuous improvement, enhancing functionality, reporting and operational efficiency.
- Ensure all activities comply with contractual, information security and data protection requirements.
- Build strong relationships with operational colleagues, client teams, suppliers and system partners.
- Support wider systems, service improvement and innovation initiatives across the contract.
Qualifications
- Experience of CAFM system administration or support, including configuration, workflows, permissions and issue resolution.
- Understanding of Facilities Management systems and operational processes.
- Strong troubleshooting and problem-solving skills with the ability to identify root causes and implement solutions.
- Excellent communication and stakeholder management skills.
- Experience producing system documentation, user guidance and change control records.
- Experience supporting testing, training and controlled system changes.
- Strong organisational skills with the ability to manage priorities effectively.
- Customer-focused approach with resilience in a fast-paced environment.
- Good working knowledge of Microsoft Office.
- Ability to work both independently and collaboratively.
- Eligible to pass national security vetting requirements.
- Commitment to professionalism, integrity, courage and compassion in line with client values.
Desirable
- Experience working with MRI Evolution CAFM.
- Experience supporting supplier interfaces and system data exchanges.
- Experience working within a government, regulated or compliance-led environment.
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.
Benefits
- Mental health & wellbeing support.
- Employee Assistance Programme for personal, legal and financial advice.
- 24/7 virtual GP & lifestyle rewards.
- Discounts for you & your family.
- Financial tools & retirement plan.
- Cycle to Work scheme & paid volunteering day.
CAFM Systems Administrator – Government Impact in City of Westminster employer: Sodexo
At Sodexo, we pride ourselves on being an exceptional employer, offering a supportive work culture that values mental health and wellbeing. As a Systems Administrator for a high-profile government organisation, you will have the opportunity to grow professionally while contributing to meaningful projects that enhance service delivery. With benefits like a 24/7 virtual GP, financial tools, and a commitment to employee development, you'll find a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land CAFM Systems Administrator – Government Impact in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current employees at the organisation you're eyeing, especially those in similar roles. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into the MRI Evolution CAFM system and understand its functionalities. Being able to discuss how you can enhance its performance will definitely impress the hiring team.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will highlight your troubleshooting abilities and your fit for the Systems Administrator position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team!
We think you need these skills to ace CAFM Systems Administrator – Government Impact in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems Administrator role. Highlight your experience with CAFM systems, especially MRI Evolution, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your problem-solving skills and experience in a government or regulated environment.
Showcase Your Communication Skills:Since you'll be collaborating with various teams and stakeholders, it's crucial to demonstrate your excellent communication skills. In your application, give examples of how you've effectively communicated in past roles, especially when troubleshooting or coordinating with others.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Sodexo
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems, especially MRI Evolution. Understand its functionalities, configuration options, and how it supports operational processes. This will show that you're not just familiar with the system but also ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've troubleshot issues or improved system performance in previous roles. Highlight your analytical skills and how you approach problem-solving, as this is crucial for the role.
✨Communicate Effectively
Since you'll be working closely with various stakeholders, practice articulating your thoughts clearly. Use examples from your past experiences to demonstrate your communication skills and how you've successfully collaborated with teams to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world scenarios related to system administration and user support. Think about how you would manage data integrity issues or coordinate with suppliers, and be ready to share your thought process during the interview.
