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- Tasks: Monitor CCTV and ensure security protocols are followed while providing excellent customer service.
- Company: Join Sodexo, a company that values your individuality and promotes a positive work culture.
- Benefits: Enjoy flexible working hours, 24/7 virtual GP access, and discounts for you and your family.
- Why this job: Be part of a team that makes a real impact on safety and security in the community.
- Qualifications: Must have a standard SIA license and experience in CCTV operations with strong communication skills.
- Other info: Work a unique shift pattern of 2 weeks alternating between day and night shifts.
- 40 hours per week
- Average 3.5 per week = 7 days over fortnight period
- 2 x 12 hour shifts week 1 & 5 x 12 hour shifts week 2 on days this then follows the same pattern for nights with a 40 minute break
- £12.79 per hour
- Car parking available on site
Check your local transport links here: Plan Your Journey | Traveline – the destination you should input is Colchester CO2 7UT
Job Description:
We are seeking a highly professional and vigilant CCTV Operative to join our team at Merville Barracks, Circular Road South, Colchester, CO2 7UT. You will play a critical role in maintaining a secure environment by monitoring access, ensuring site security, and responding promptly to incidents – all in alignment with Ministry of Defence (MoD) protocols.
What you\’ll do:
- Greet staff and visitors and ensure they adhere to the required security identificationand protocols for the site/area
- Monitoring of CCTV, Access Control and other protective systems
- Act as a first line response to activations & incidents or fault reporting
- Log calls, relay messages and provide guidance and advice to visitors, clients, contractors and staff
- Deliver and maintain customer service at all times, ensuring client satisfaction
- Maintain a high standard of a well kept reception/entry area to ensure visitors journey starts with a positive impression.
- Accurately complete daily occurrence and incident reports
What you bring:
- Ability to interact with employees, contractors, consultants, visitors, and management as well as local police and fire authorities
- Standard SIA license & CCTV License
- Background in CCTV
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Experience in working in a similar role
- Knowledge of security techniques and site and local emergency procedures
- Basic computer literacy
What we offer:
Working with Sodexo is more than a job; it\’s a chance to be part of something greater.You\’ll belong in a company and team that values you for you; you\’ll act with purpose and have an impact through your everyday actions; and you\’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
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CCTV Operative employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Operative
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to Merville Barracks. Understanding the environment you'll be working in will help you demonstrate your readiness and commitment during any interviews.
✨Tip Number 2
Brush up on your communication skills, as this role requires constant interaction with various stakeholders. Practising clear and concise communication can set you apart when discussing your experience and approach to customer service.
✨Tip Number 3
Network with professionals in the security industry, especially those who have experience in CCTV operations. They can provide valuable insights and may even refer you to opportunities within their networks.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of scenarios where you've had to respond to incidents or manage difficult situations, as these examples will showcase your problem-solving abilities and readiness for the role.
We think you need these skills to ace CCTV Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a CCTV Operative. Highlight key skills such as communication, customer service, and knowledge of security protocols.
Tailor Your CV: Make sure your CV reflects relevant experience in security or similar roles. Emphasise your SIA license, background in CCTV, and any previous customer service experience to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your skills match the company's needs. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a role in security.
How to prepare for a job interview at Sodexo
✨Know Your Role
Familiarise yourself with the responsibilities of a CCTV Operative. Understand the importance of monitoring CCTV, access control, and how to respond to incidents. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
As this role requires interaction with various stakeholders, be prepared to discuss your communication style. Provide examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Highlight Relevant Experience
If you have a background in security or have worked with CCTV systems before, make sure to highlight this experience. Discuss specific scenarios where your skills made a difference in maintaining safety and security.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand the company culture and expectations better.
