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For Companies At a Glance
- Tasks: Monitor CCTV and ensure site security while providing excellent customer service.
- Company: Join a supportive team at Merville Barracks, part of Sodexo.
- Benefits: Competitive pay, mental health support, discounts, and flexible working options.
- Why this job: Be a key player in maintaining safety and security in a dynamic environment.
- Qualifications: SIA and CCTV licenses, strong communication skills, and a background in security.
- Other info: Enjoy a positive workplace culture with opportunities for personal growth.
40 hours per week. Average 3.5 per week = 7 days over fortnight period – 2 × 12 hour shifts week 1 & 5 × 12 hour shifts week 2 on days, then follows the same pattern for nights with a 40 minute break. £12.79 per hour. Car parking available on site.
Check your local transport links here: Plan Your Journey | Traveline – the destination you should input is Colchester CO2 7UT.
Job Description
We are seeking a highly professional and vigilant CCTV Operative to join our team at Merville Barracks, Circular Road South, Colchester, CO2 7UT. You will play a critical role in maintaining a secure environment by monitoring access, ensuring site security, and responding promptly to incidents — all in alignment with Ministry of Defence (MoD) protocols.
What you’ll do
- Greet staff and visitors and ensure they adhere to the required security identification and protocols for the site/area.
- Monitoring of CCTV, Access Control and other protective systems.
- Act as a first line response to activations & incidents or fault reporting.
- Log calls, relay messages and provide guidance and advice to visitors, clients, contractors and staff.
- Deliver and maintain customer service at all times, ensuring client satisfaction.
- Maintain a high standard of a well kept reception/entry area to ensure visitors journey starts with a positive impression.
- Accurately complete daily occurrence and incident reports.
What you bring
- Ability to interact with employees, contractors, consultants, visitors, and management as well as local police and fire authorities.
- Standard SIA license & CCTV License.
- Background in CCTV.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Experience in working in a similar role.
- Knowledge of security techniques and site and local emergency procedures.
- Basic computer literacy.
What we offer
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, & financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
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CCTV Operative employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Operative
✨Tip Number 1
Network like a pro! Reach out to current or former CCTV Operatives on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role like this.
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common interview questions your way, especially those related to security protocols and incident response. The more you practice, the more confident you'll feel when it’s your turn.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during interviews. Highlighting your background in CCTV and security techniques can really set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CCTV Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in CCTV operations and security. We want to see how your skills align with the job description, so don’t be shy about showcasing your background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CCTV Operative role. Share specific examples of your past experiences that relate to the responsibilities outlined in the job description.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Make sure you brush up on CCTV operations and security protocols. Familiarise yourself with the specific responsibilities mentioned in the job description, like monitoring access and responding to incidents. This will show that you're serious about the role and understand what’s expected.
✨Dress the Part
Even though it’s a security role, first impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the position and helps set a positive tone right from the start.
✨Practice Your Communication Skills
Since excellent verbal and written communication skills are key for this role, practice answering common interview questions clearly and confidently. You might even want to prepare a few examples of how you've successfully communicated in past roles or handled difficult situations.
✨Show Your Customer Service Side
This role involves interacting with visitors and staff, so be ready to discuss how you would maintain high customer service standards. Think of examples where you’ve gone above and beyond to ensure client satisfaction, as this will highlight your suitability for the position.
