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- Tasks: Lead a team to deliver top-notch food service and ensure customer satisfaction.
- Company: Join Sodexo, a leader in catering with a supportive culture.
- Benefits: Enjoy competitive pay, career development, and wellbeing support.
- Other info: Flexible hours, full training, and opportunities for growth await you!
- Why this job: Make a difference in a dynamic environment while developing your skills.
- Qualifications: Experience in catering or hospitality and strong leadership skills.
- 37.5 hours per week
- Monday – Friday (0630 – 1730)
- £13.66 per hour
- Sodexo Rewards
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Job Description:
We are currently recruiting for a Catering Supervisor to join our team. This is a great opportunity for someone with catering experience who enjoys leading a small team, delivering excellent customer service, and maintaining high standards in food service operations.
As a Catering Supervisor,you will be responsible for managing a small team of catering operatives and ensuring the delivery of a high standard of food service in line with client specifications. You will support the Catering Manager, ensure the wellbeing of your team, and provide customers with a friendly and positive experience.
Key Responsibilities:
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Supervise and support a small team of catering operatives
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Ensure customers receive a friendly and high-quality service
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Manage cash handling, banking, and stocktakes
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Become proficient in systems such as E-ProphIT, POS, and BITE
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Support the Catering Manager in achieving KPIs and service level agreements
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Ensure all company and client policies and procedures are followed
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Deliver staff briefings and support team training
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Monitor catering operations to ensure compliance with food safety standards
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Manage ordering and distribution of catering consumables
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Conduct service and compliance audits as required
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Maintain risk assessments and allergy documentation
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Manage vending operations and support promotions to increase sales
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Stand in for the Catering Manager when required
What You\’ll Need:
Essential
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Previous catering experience
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Experience undertaking general catering duties
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Basic numeracy and literacy skills
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Computer literate
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Strong communication and interpersonal skills
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Understanding of relevant catering and food safety legislation
Desirable
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Previous supervisory experience
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NVQ or apprenticeship in catering or hospitality
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Level 3 Food Hygiene Certificate (or willingness to complete company training)
Personal Attributes
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Supportive team player
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Flexible approach to working hours
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Focus on continuous improvement
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Positive attitude and willingness to adapt to change
What we offer:
- On-the-job training with experienced professionals
- Fully funded apprenticeship qualifications
- Career development opportunities within Sodexo
- A friendly and supportive work environment
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Join us and be part of a company that values its employees and offers real career growth opportunities.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering industry or even those who work at Sodexo. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We all know that confidence is key, so role-play with a friend or family member to nail those responses!
✨Tip Number 3
Show off your skills! If you have experience in catering operations, think of specific examples where you led a team or improved service. We want to hear those stories during the interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Sodexo team!
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Make sure you brush up on your knowledge of catering operations and the specific responsibilities of a Catering Supervisor. Familiarise yourself with key terms like COSHH, HACCP, and the e-proph IT systems mentioned in the job description. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to discuss your previous supervisory experience. Think of examples where you've motivated a team or handled a challenging situation. Highlighting your ability to lead effectively will make you stand out as a candidate.
✨Customer Service is Key
The job emphasises providing a pleasant and friendly experience for customers. Be ready to share specific instances where you've gone above and beyond for customers in past roles. This will demonstrate your commitment to excellent service and align with the company's values.
✨Dress the Part
Even though it’s just an interview, dressing appropriately can make a great first impression. Wear smart attire that reflects the professional environment of catering. It shows respect for the role and the company, plus it sets the tone for how you’ll present yourself in the workplace.