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- Tasks: Support daily operations, manage payroll, and lead in the manager's absence.
- Company: Sodexo is a global leader in improving Quality of Life services.
- Benefits: Enjoy flexible hours, mental health support, discounts, and career growth opportunities.
- Why this job: Join a diverse team making a real impact in the community.
- Qualifications: Experience in a similar role, effective communication, and relevant certifications required.
- Other info: Full training and protective uniform provided; competitive salary up to £28,000.
The predicted salary is between 24000 - 32000 £ per year.
Sodexo Edinburgh, Scotland, United Kingdom
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Sodexo Edinburgh, Scotland, United Kingdom
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Job Introduction
Job Introduction
We’re looking for a dedicated and Support Services Assistant Manager reporting into the Hotel Services Manager to support the smooth daily operation of the unit, ensuring all services meet contractual requirements and agreed standards. You’ll play a key role in managing payroll administration through Kronos, maintaining accurate personnel records, and stepping up to lead in the Manager’s absence. If you’re organized, reliable, and eager to contribute to seamless hotel services, this role is for you.
What You\’ll Do
- Ensure all costs and expenditures remain within budget levels agreed with the client and Sodexo.
- Control labour, expenses, and cash purchases in line with the line manager’s directives.
- Plan and manage shift patterns, rotas, holiday hours, and sickness cover effectively.
- Comply with company and client policies on health & safety, food safety, hygiene, fire, COSHH, and HACCP standards.
- Maintain hazard awareness by ensuring all equipment is safe, reporting faults promptly to the line manager.
- Lead staff training, conduct team huddles, and monitor absence to maintain team performance.
- Complete all daily, weekly, and monthly internal checks as per client policy requirements.
- Represent the manager in daily client meetings and attend user meetings with prepared reports.
- Act as building manager during manager absences and assist with recruitment, training, appraisals, and staff development.
- Support payroll administration via UDC and maintain personnel records in compliance with statutory and company policies.
What You Bring
- Strong knowledge and experience in a similar role or function
- Effective communication skills
- Good work ethic and ability to work efficiently within tight timeframes
- Forward-thinking and progressive mindset
- Relevant craft skills and professional qualifications, including:
- Food Safety Level 3
- IOSHH or equivalent certification
What We Offer
Working with Sodexo is more than a job; it’s a chance tobe part of something greater. You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today! Career progression for the caring profession.
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Sodexo Disability, Ability network, So Together, Generations and Origins.
Package Description
- Job Title: Support Services Assistant Manager
- Location: Ellen Glens House
- up to £28,000 per year + excellent Sodexo benefits
- 40hrs pw, Monday – Friday with flexibility for occasional evenings and weekends
- Blue light card
About The Company
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Attached documents
- FFH Job Description Assistant Manager May 25.pdf
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Catering and Cleaning Assistant Manager employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering and Cleaning Assistant Manager
✨Tip Number 1
Familiarise yourself with Sodexo's values and mission. Understanding their commitment to creating a better everyday life for everyone will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Highlight your experience in managing teams and operations effectively. Be prepared to discuss specific examples of how you've successfully handled payroll administration, staff training, or compliance with health and safety standards in previous roles.
✨Tip Number 3
Network with current or former employees of Sodexo. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 4
Prepare to discuss your approach to problem-solving and decision-making in a fast-paced environment. Given the nature of the role, showcasing your ability to think on your feet and manage multiple tasks will set you apart from other candidates.
We think you need these skills to ace Catering and Cleaning Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering and cleaning management. Emphasise your organisational skills, ability to manage budgets, and any certifications like Food Safety Level 3 or IOSHH.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of Sodexo's values. Mention specific examples from your past experiences that demonstrate your ability to lead teams and manage operations effectively.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as effective communication, team leadership, and compliance with health and safety standards. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sodexo
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Catering and Cleaning Assistant Manager. Familiarise yourself with key tasks such as managing payroll, ensuring compliance with health and safety standards, and leading staff training. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as managing staff absences or dealing with budget constraints. Think of examples from your past experience that showcase your problem-solving skills and ability to lead under pressure.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Be prepared to discuss how you have successfully communicated with team members and clients in the past. Highlight any experience you have in conducting meetings or training sessions, as this will show your leadership capabilities.
✨Demonstrate Your Commitment to Safety Standards
Given the importance of health and safety in this position, be ready to discuss your knowledge of relevant regulations like HACCP and COSHH. Share any certifications you hold and explain how you ensure compliance in your previous roles.
