At a Glance
- Tasks: Serve customers with a smile, prepare meals, and maintain a clean environment.
- Company: Join Sodexo, a global leader in improving quality of life through exceptional service.
- Benefits: Enjoy flexible hours, competitive pay, discounts, and access to mental health resources.
- Why this job: Make a real difference in healthcare while working in a supportive, dynamic team.
- Qualifications: Experience in catering or retail is great, but a positive attitude is key!
- Other info: Opportunities for training and progression available; apply early as spots fill fast!
Job Introduction
Healthy outcomes start with positive patient experiences.
- casual/flexible Monday – Sunday 07.00 – 19.15
- £12.36 per hour + enhancements
- Cycle to work Scheme, Blue Light discount, Discounted meals whilst on shift, Discounted Bus travel, Access to online training and Progression
- Location is North Devon District Hospital
Check your local transport links here: Plan Your Journey | Traveline – the destination you should input is: EX31 4JB
Please take the time to read the attached job description
Job Introduction
Feed our customers and we\’ll fuel your career.
At Sodexo Health and Care , we believe in creating exceptional experiences for patients, staff, and visitors. Food and retail play a vital role in a hospital environment – they bring comfort, connection, and care. We\’re looking for a friendly, reliable, and motivated Casual Retail Catering Assistant to join our team at North Devon District Hospital , helping us deliver excellent service every day.
As a Retail Catering Assistant , you\’ll be at the heart of our catering and retail service, making a real difference to staff, patients, and visitors. If you\’re passionate about delivering excellent service, take pride in a job well done, and want to make a real difference in a healthcare setting – we\’d love to hear from you!
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What You\’ll Do:
- Providing a warm, courteous counter service across our cafés, shops, and restaurants
- Preparing and serving hot meals, snacks, and drinks while following portion and hygiene standards
- Restocking shelves and fridges, ensuring fresh products and clear displays using stock rotation methods
- Operating tills, handling payments, and keeping all financial transactions secure
- Delivering safe and well-presented hospitality functions for meetings and events
- Maintaining clean, welcoming spaces by clearing tables, washing up, and following cleaning schedules
- Following Sodexo\’s high standards for health, safety, and infection control
- Supporting colleagues, attending training, and acting as a buddy for new team members
Every day, you\’ll contribute to creating a positive, welcoming environment in a busy hospital setting.
What You Bring:
- Experience in catering, retail, or customer service
- A friendly, approachable manner with excellent communication skills
- A strong focus on hygiene, safety, and delivering great service
- Flexibility to work across different areas of retail catering
- A positive attitude and a passion for helping others
Desirable (but not essential):
- Level 2 Food Hygiene Certificate
- NVQ Level 2 in Customer Service
What we offer:
Working at Sodexo isn\’t just a job – it\’s a chance to make a difference every day. You\’ll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:
- Mental health and wellbeing resources
- Employee Assistance Programme (including financial/legal advice & personal support)
- Free health & wellbeing app with 24/7 virtual GP access
- Discounts on high street brands for you and your family
- Salary finance tools and financial wellbeing resources
- Retirement savings plan and life insurance
- Full training and protective uniform provided.
- Opportunities to gain experience through learning and development.
- Cycle to Work scheme & volunteering opportunities.
- Flexible working and a dynamic team environment
- Competitive pay
Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.
We may close this advert early if we receive a high number of applications – so don\’t wait!
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We\’re a Disability Confident Leader employer. We\’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Sodexo Disability, Ability network, So Together, Generations and Origins.
Casual Retail Assistant employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Assistant
✨Tip Number 1
Familiarise yourself with the North Devon District Hospital environment. Understanding the layout and services offered can help you engage more confidently during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in catering or customer service during your conversations. Be ready to share specific examples of how you've provided excellent service, as this is crucial for a role that focuses on patient and visitor experiences.
✨Tip Number 3
Demonstrate your flexibility and willingness to work various shifts. Since the role requires working across different areas and times, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Engage with current employees or reach out to the company on social media. This can provide insights into the company culture and expectations, which you can use to tailor your approach when applying.
We think you need these skills to ace Casual Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering, retail, or customer service. Emphasise any roles where you provided excellent service or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering great service and your ability to work in a team. Mention specific examples of how you've contributed positively in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as communication, hygiene standards, and flexibility. Use keywords from the job posting to demonstrate your fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sodexo
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent service. Share examples from your past experiences where you went above and beyond to help customers, as this role is all about creating positive experiences for patients and staff.
✨Demonstrate Your Team Spirit
Sodexo values teamwork, so be prepared to discuss how you work well with others. Highlight any previous roles where you collaborated with colleagues to achieve a common goal, especially in a busy environment like a hospital.
✨Emphasise Your Flexibility
Since the job requires working across different areas of retail catering, showcase your adaptability. Talk about times when you successfully handled multiple tasks or adjusted to changing circumstances in your previous jobs.
✨Highlight Your Hygiene and Safety Awareness
Given the importance of hygiene and safety in a healthcare setting, be ready to discuss your understanding of these standards. If you have any relevant certifications, such as a Food Hygiene Certificate, mention them to strengthen your application.