At a Glance
- Tasks: Lead a team to deliver exceptional service at Edinburgh's iconic venues.
- Company: Heritage Portfolio, part of Sodexo Live, known for outstanding event services.
- Benefits: Earn £16.33-£19 per hour, weekly pay, and holiday pay as you work.
- Other info: Flexible hours, amazing training opportunities, and a refer-a-friend scheme.
- Why this job: Join a dynamic team and create unforgettable experiences in cultural hotspots.
- Qualifications: Leadership skills, customer service experience, and a positive attitude required.
The predicted salary is between 19 - 19 £ per hour.
- The following content displays a map of the jobs location - Edinburgh
- Casual Hospitality & Event Managers at Heritage Portfolio
- Job Reference SDX/TP/2533319/161428
Number of Positions
Contract Type
- Casual
- From £16.33 - £19 per hour depending on experience
Location
Edinburgh
Closing Date
02/10/2026
Job Category
- Catering Staff
- UK Sodexo Live - Casual
Package Description
- Casual hours across the week.
- From £16.33-£19.00 per hour, depending on experience.
- Weekly pay, accruing holiday pay as you work.
- Amazing training and development opportunities.
- Opportunity to work across some of Edinburgh's premier cultural destinations.
- Opportunity to get involved across the wider business during peak times.
- Refer a friend scheme with unlimited friends - you can earn money for each person you refer!
- Job Introduction
- Heritage Portfolio are looking for talented and enthusiastic
Hospitality & Event Managers to join our casual team working across our portfolio of venues!
As part of our casual management team, you will be a pivotal part in delivering outstanding service in some of Edinburgh's most iconic venues including Edinburgh Castle, Holyrood Palace, the Royal Botanic Gardens Edinburgh, Edinburgh Zoo, National Museum of Scotland, Signet Library, Dundas Castle, Hopetoun House, Mansfield Traquair, the Scottish National Portrait Gallery, the Gallery of Modern Art and Musselburgh Racecourse.
What you’ll do
- Oversee the food /beverage operation, managing and supporting a team of staff, delegating tasks to ensure optimal service is delivered.
- Follow standard operating procedures to maintain quality and consistency across the site.
- Use your experience and leadership skills to provide and deliver a successful, exceptional, unforgettable experience for our guests.
- Maintain cleanliness of both front and back of house areas and adhere to health and safety guidelines.
- Making sure casual and agency teams are fully briefed, and given their allocated break time.
- Ensure profitability through protection of the company’s asset and stock.
- Always ensure you and your team remain smart and presentable in line with the company’s dress and appearance policy.
- Maximising sales opportunities through upselling where possible.
- Ensure that you and your team adhere to company procedures regarding allergens.
- Ensure guests are served in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
What you’ll bring
- A leader who can keep their team motivated over busy periods.
- Positive attitude, being friendly yet professional.
- Ability to communicate clearly and concisely with both team and management around the site.
- A team player with an ability to work in a busy environment.
- Excellent verbal communication and customer service skills.
- 18+ due to the licensing restrictions.
- Experience in dealing with guest complaints promptly and efficiently.
What we offer
- Casual hours across the week.
- From £16.33-£19.00 per hour, depending on experience.
- Weekly pay, accruing holiday pay as you work.
- Amazing training and development opportunities.
- Opportunity to work across some of Edinburgh's premier cultural destinations.
- Opportunity to get involved across the wider business during peak times.
- Refer a friend scheme with unlimited friends - you can earn money for each person you refer!
About The Company
Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations.
These include exceptional "in-house" café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Signet Library, Portrait Gallery, private parties and dining, weddings and prestigious events.
Our mantra is "Never standing still" and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve.
Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.
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Casual Hospitality & Event Managers at Heritage Portfolio employer: Sodexo
Sodexo is an excellent employer that prioritises the wellbeing of its employees and the community, offering a supportive work culture where teamwork and customer service excellence are at the forefront. With flexible hours, comprehensive benefits including the Blue Light Card, and opportunities for personal growth within the healthcare sector, working as a Subway Sandwich Artist at Royal Stoke Hospital allows you to make a meaningful impact while enjoying a rewarding career in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Hospitality & Event Managers at Heritage Portfolio
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo
Don't be shy about reaching out to Sodexo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Hospitality & Event Managers at Heritage Portfolio
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
