At a Glance
- Tasks: Manage car park traffic, assist drivers, and ensure safety at Colchester Hospital.
- Company: Join Sodexo, a global leader in improving quality of life services.
- Benefits: Enjoy flexible working, mental health resources, discounts, and full training.
- Why this job: Make a difference daily in a supportive team environment with opportunities for growth.
- Qualifications: Good education, customer service skills, and a driving license required.
- Other info: Be part of an inclusive culture that values diverse experiences.
Healthy outcomes start with positive patient experiences.
37.5hrs pw 06.00-14.00 5/7 to include weekends. £12.36 per hour. Location is Colchester Hospital. Driving license essential.
As a Car Park Attendant for Sodexo based at Colchester Hospital, you will deliver a professional, high-quality, and reliable parking service. This will involve helping to manage and coordinate traffic across the site, support the safe handling of cash from on-site machines, and respond proactively and compassionately to parking infringements.
What you'll do:
- Conduct regular and ad-hoc patrols across all hospital car parks to ensure adherence to the Trust's Car Parking Policy.
- Assist and direct drivers to available parking spaces, ensuring smooth traffic flow and efficient use of parking areas.
- Issue parking infringement notices for non-compliance with policies or obstruction of emergency access routes.
- Respond promptly to car park alerts and take appropriate action to maintain a safe and secure environment.
- Check, maintain, and clean pay-on-foot machines, reporting any faults to the Travel Plan Coordinator.
- Support cash collection operations, including the emptying and handling of money from machines in line with Trust procedures.
- Liaise with Trust staff and emergency services to report incidents or potential security risks and take necessary actions.
- Provide courteous assistance and information to patients, visitors, and staff, maintaining a professional and helpful presence at all times.
What you bring:
- Education/Qualifications - Good general standard of education and Health & Safety Passport.
- Skills/Abilities - Flexible working practice must be able to work a flexible shift pattern and overtime as required. Ability to cope within a highly productive and sometimes stressful environment. Good written skills, with ability to communicate clearly and effectively in English language. Good numerical skills. Confidence to communicate effectively with a wide range of people from general public to Senior Managers.
- Experience - Demonstrable customer service skills. Desirable Experience - Ideally consistent experience in a similar role. Previous Healthcare experience.
- Personal Qualities - Smart, clean and well presented. Team worker, practical with a common sense approach, friendly, considerate, approachable and reassuring, Honest & Patient.
What we offer:
- Mental health and wellbeing resources.
- Employee Assistance Programme (including financial/legal advice & personal support).
- Free health & wellbeing app with 24/7 virtual GP access.
- Discounts on high street brands for you and your family.
- Salary finance tools and financial wellbeing resources.
- Retirement savings plan and life insurance.
- Full training and protective uniform provided.
- Opportunities to gain experience through learning and development.
- Cycle to Work scheme & volunteering opportunities.
- Flexible working and a dynamic team environment.
- Competitive pay.
Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.
We may close this advert early if we receive a high number of applications - so don't wait!
Car Park Attendant employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Attendant
✨Tip Number 1
Familiarise yourself with the layout of Colchester Hospital and its car parks. Knowing the best routes and parking areas will help you demonstrate your proactive approach during the interview.
✨Tip Number 2
Brush up on your customer service skills. Be prepared to share examples of how you've handled difficult situations or provided excellent service in the past, as this role heavily relies on interacting with patients and visitors.
✨Tip Number 3
Understand the importance of health and safety in a hospital environment. Research common safety protocols and be ready to discuss how you would ensure compliance while managing the car park.
✨Tip Number 4
Show your flexibility and willingness to work varied shifts. Highlight any previous experience where you've adapted to changing schedules, as this is crucial for the role of a Car Park Attendant.
We think you need these skills to ace Car Park Attendant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Car Park Attendant. Highlight key skills such as customer service, communication, and cash handling that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job description. Emphasise any previous roles in customer service or similar positions, and include specific examples of how you've handled challenging situations.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you would be a great fit for Sodexo. Mention your ability to work in a fast-paced environment and your commitment to providing excellent service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Sodexo
✨Know the Job Description
Familiarise yourself with the specific duties of a Car Park Attendant. Understand the importance of managing traffic, issuing parking notices, and maintaining safety protocols. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since this role involves interacting with patients, visitors, and staff, be prepared to discuss your previous customer service experiences. Highlight any situations where you successfully resolved conflicts or provided assistance, as this will show your ability to handle the demands of the job.
✨Demonstrate Flexibility and Teamwork
The job requires flexible working hours and the ability to work well in a team. Be ready to share examples of how you've adapted to changing situations or collaborated effectively with others in past roles. This will illustrate your suitability for the dynamic environment at Sodexo.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the position. This not only helps you gather important information but also leaves a positive impression on the interviewer.