At a Glance
- Tasks: Prepare and serve delicious beverages while creating a welcoming café experience.
- Company: Join Sael SPA, a premium waterfront destination in South-West London.
- Benefits: Earn £14.80 per hour with flexible shifts and a vibrant work environment.
- Other info: Enjoy a dynamic role with opportunities to learn and grow in the café industry.
- Why this job: Be part of a team that promotes wellness and customer satisfaction.
- Qualifications: Experience in hospitality is a plus; passion for coffee and wellness is essential.
The predicted salary is between 30840 - 30840 € per year.
£14.80 per hour | 35 hours per week | South-West London’s Premium Waterfront Destination
The Sael SPA Café Assistant is responsible for delivering a welcoming, efficient, and high-quality café experience for spa guests. This role focuses on preparing and serving coffee, matcha, smoothies, and light wellness-focused beverages, while maintaining excellent service standards and a calm, premium environment aligned with the Sael SPA concept. The Café Assistant will support the day-to-day café operation, ensuring cleanliness, product quality, and a positive guest experience at all times.
Main Responsibilities
- Prepare and serve a range of beverages including coffee, matcha, teas, smoothies, and wellness drinks.
- Operate coffee equipment (barista machine and/or Nespresso where applicable) to a good standard.
- Ensure consistent quality, presentation, and speed of service.
- Maintain cleanliness and organisation of the café, equipment, and service areas at all times.
- Support with basic food preparation if required (e.g. simple grab-and-go items).
- Deliver friendly, attentive, and professional service to all spa guests.
- Create a calm, relaxed, and premium environment in line with the SPA experience.
- Engage with guests to explain products and make recommendations (e.g. matcha, collagen drinks, smoothies).
- Handle basic guest queries and feedback in a positive and helpful manner.
- Prepare coffee drinks with correct basic techniques (espresso, milk steaming, simple latte art preferred but not essential).
- Build knowledge of wellness products such as matcha, protein shakes, collagen drinks, and low/no sugar options.
- Follow recipes and preparation guidelines to ensure consistency.
- Assist with stock rotation, restocking, and basic inventory checks.
- Ensure all products are stored correctly and within date.
- Follow all food safety, hygiene, and health & safety standards.
- Deliver a consistently high-quality and efficient café service.
- Maintain a clean, organised, and welcoming café environment.
- Ensure drinks are prepared accurately and to standard.
- Contribute to a positive and relaxing guest experience within the SPA.
The Ideal Candidate
- Previous experience in a café, coffee shop, or hospitality environment preferred.
- Basic barista knowledge is desirable but not essential (training can be provided).
- Interest in coffee, wellness products, and healthy lifestyle trends.
- Good communication and customer service skills.
- Ability to work in a fast-paced but calm and professional environment.
- Strong attention to cleanliness and detail.
- Friendly, positive, and approachable.
- Reliable and punctual.
- Team player with a proactive attitude.
- Flexible to work shifts including weekends and busy periods.
Café Assistant at Sael SPA, Fulham Pier - Sodexo Live! employer: Sodexo
At Sael SPA, located in the picturesque Fulham Pier, we pride ourselves on being an exceptional employer that values our team members' growth and well-being. With a focus on delivering a premium café experience, we offer competitive pay, a supportive work culture, and opportunities for professional development in the vibrant hospitality sector. Join us to be part of a dynamic team dedicated to creating a relaxing environment for our guests while enjoying the benefits of working in one of South-West London's most sought-after locations.
StudySmarter Expert Advice🤫
We think this is how you could land Café Assistant at Sael SPA, Fulham Pier - Sodexo Live!
✨Tip Number 1
Get to know the café scene! Visit local cafés, chat with baristas, and learn about the drinks they serve. This will not only boost your confidence but also give you some great talking points during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different guest scenarios. Being friendly and approachable is key in a café environment, so show us what you've got!
✨Tip Number 3
Show your passion for wellness products! Research matcha, smoothies, and other healthy options. When you apply through our website, let your enthusiasm shine through in conversations and interviews.
✨Tip Number 4
Be flexible and ready to adapt! The café world can be fast-paced, so highlight your ability to stay calm under pressure. When you apply, mention any past experiences where you thrived in busy environments.
We think you need these skills to ace Café Assistant at Sael SPA, Fulham Pier - Sodexo Live!
Some tips for your application 🫡
Show Your Passion for Wellness:When you're writing your application, let us know why you're excited about working in a café that focuses on wellness. Share any personal experiences or interests you have in healthy living, coffee, or wellness products. This will help us see your enthusiasm for the role!
Highlight Relevant Experience:If you've worked in a café or hospitality setting before, make sure to mention it! Talk about your experience with customer service, preparing drinks, or maintaining cleanliness. We love to see how your background aligns with what we're looking for.
Be Yourself:We want to get to know the real you! Use your application to showcase your personality and approachability. A friendly tone can go a long way in making your application stand out, so don’t be afraid to let your character shine through.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Sael SPA!
How to prepare for a job interview at Sodexo
✨Know Your Beverages
Familiarise yourself with the types of drinks you'll be serving, like coffee, matcha, and smoothies. Being able to discuss your favourite beverages and their benefits can show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest or handled a tricky situation with grace. This will demonstrate your ability to create a welcoming environment.
✨Emphasise Cleanliness and Organisation
Since maintaining a clean café is crucial, be ready to talk about your experience with cleanliness and organisation in previous roles. Share specific strategies you use to keep your workspace tidy and efficient, as this aligns with the café's standards.
✨Be Ready for a Practical Test
You might be asked to demonstrate your barista skills or prepare a drink during the interview. Brush up on your basic techniques, and if you're not confident, don't worry! Just show your willingness to learn and adapt, which is key for this role.
