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- Tasks: Be the friendly face of our Business Centre, managing visitor queries and supporting daily operations.
- Company: Join Sodexo, a company that values your individuality and promotes a positive work culture.
- Benefits: Enjoy mental health support, discounts, financial tools, and a paid volunteering day.
- Why this job: Make an impact in a dynamic environment while developing valuable skills and connections.
- Qualifications: A proactive attitude and awareness of Health & Safety are essential; experience is a plus.
- Other info: Work Monday to Friday, 37.5 hours per week, with a competitive pay of £12.97 per hour.
- 37.5 Hours per week
- Monday – Friday 0700 – 1800
- £12.97 per hour
- Sodexo Rewards Hub
Check your local transport links here: Plan Your Journey | Traveline – L2 0RD
Job Introduction:
Are you passionate about delivering exceptional customer service and being the friendly face that sets the tone for a positive experience? We are looking for a professional and customer‑focused Business Centre Receptionist to deliver the highest standards of service as the first point of contact for visitors. You will support both the Sodexo team at HMRC Liverpool by carrying out a range of receptionist, administrative, and general support duties across the site.
What you’ll do:
- Provide a professional front‑of‑house service and act as the first point of contact
- Handle receptionist and administrative tasks, including calls, emails, and bookings
- Set up meeting rooms and support AV equipment
- Maintain communal areas and assist catering/mailroom when required
- Report maintenance issues and ensure timely resolution
- Follow all health and safety procedures and maintain high personal standards
- Deliver excellent customer service and resolve issues promptly
- Complete tasks accurately and within agreed timescales
- Work flexibly to support team needs and carry out ad‑hoc duties
What you bring:
Essential:
- Strong commitment to health and safety procedures
- Ability to deliver high standards of customer service
- Good organisational and communication skills
- Ability to follow procedures and complete tasks to a high standard
- Team player with a proactive approach
Desirable:
- Ability to work independently and use initiative
- Previous experience in a similar front‑of‑house or administrative role
What we offer:
Working with Sodexo is more than a job; it\’s a chance to be part of something greater. You\’ll belong in a company and team that values you for you; you\’ll act with purpose and have an impact through your everyday actions; and you\’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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Business Centre Receptionist employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Centre Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Business Centre Receptionist. Understanding the daily tasks, such as managing visitor queries and supporting hospitality events, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous roles where you successfully handled challenging situations or provided exceptional support. This will highlight your proactive attitude and team-oriented mindset.
✨Tip Number 3
Research Sodexo's values and mission to align your responses with their company culture. Being able to articulate how your personal values match theirs can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your interest in the role and the company. Inquiring about team dynamics or opportunities for professional development shows your enthusiasm and commitment to growth.
We think you need these skills to ace Business Centre Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Business Centre Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage tasks effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your proactive attitude and team-oriented mindset, as well as your commitment to health and safety procedures.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Sodexo
✨Showcase Your Customer Service Skills
As a Business Centre Receptionist, you'll be the first point of contact for visitors. Make sure to highlight your previous customer service experience and how you handle queries professionally. Share specific examples that demonstrate your ability to remain calm and helpful under pressure.
✨Familiarise Yourself with Health & Safety Procedures
Since adherence to Health & Safety is essential for this role, take some time to review common procedures and regulations. Be prepared to discuss how you would ensure compliance in your daily tasks and how you prioritise safety in a busy environment.
✨Demonstrate Teamwork and Initiative
This position requires a team-oriented approach, so be ready to talk about your experiences working collaboratively. Additionally, share instances where you've taken the initiative to solve problems or improve processes, as this will show your proactive attitude.
✨Prepare for Administrative Tasks
You'll be handling various administrative duties, such as managing emails and coordinating tasks. Brush up on your organisational skills and be ready to discuss any relevant software or systems you've used in the past, especially if you have experience with booking systems like Matrix.