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For Companies At a Glance
- Tasks: Support operations in a dynamic prison environment, ensuring safety and respect for all.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Enjoy a competitive salary, gym access, and a supportive training programme.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Strong interpersonal skills and a proactive approach to challenges.
The predicted salary is between 28021 - 28021 £ per year.
Are you looking for a rewarding and challenging role in a dynamic and diverse environment? Do you have excellent interpersonal and customer service skills? Do you want to make a positive difference to the lives of staff, visitors, and residents at HMP Altcourse? If yes, then we have an exciting opportunity for you to join our team as an Operations Support Officer (OSO).
What we are offering:
- Salary of £28,021.03
- Night shifts are 7 days on and 7 days off.
- Full paid training provided.
As an Operations Support Officer, you will be responsible for maintaining a safe and secure environment for staff, visitors and residents where everyone is treated with decency, dignity and respect. You will also create, maintain, and promote an environment which demonstrates an adherence to safety and security. It’s also about your appetite for learning and your ambition to build a career.
The Ideal Candidate
Great PCOs are the backbone of our business and play an important part in the smooth operation of our prisons. Every PCO will play a key part in prisoners’ lives, offering them support and encouraging them to change their lives for the better. Key attributes we look for aren’t all about qualifications and employment history but more about who you are and the values you live by. Below are some of the key attributes and characteristics we typically look for:
- High level of interpersonal skills.
- Proactive approach to Equality and Inclusion.
- Proactive approach to Health and Safety.
- Willingness to challenge inappropriate behaviour in a calm and reasonable manner.
- Ability to perform tasks alone or in a team to a high standard without constant supervision.
- Proactive and systematic approach to tasks.
An incredible training program
Worried about getting started and whether you would be equipped enough for the role? Don’t worry, we always want you to be comfortable and confident at work so ALL training will be provided! Getting you up to speed and equipping you with the tools to do your job happens over a four-week training programme. This is where you’ll develop the necessary skills to work independently as an OSO. From shadowing more experienced colleagues, to understanding how to deal with conflict, you’ll be ready and prepared for every day going forward.
Why Join Us?
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. Sodexo are responsible for 6 prison sites across the UK and Scotland and HMP Altcourse is our newest prison that we have just added to our portfolio! Sodexo’s vision for HMP Altcourse is to develop a safe, stable, and progressive environment with modern facilities dedicated to reducing re-offending and enabling individuals to fulfil their potential.
An opportunity too good to miss
As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day. Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions. And for that you’ll receive an excellent benefits package including access to gym facilities on site and a Blue Light card.
We’re all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome and can be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications from candidates from under-represented backgrounds. If you have the ambition to build a successful career and the people skills to build successful relationships, apply now for a career that’s too good to miss.
Operational Support Officer (OSO) Nights - At HMP Altcourse in Brookfield employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Officer (OSO) Nights - At HMP Altcourse in Brookfield
✨Tip Number 1
Network like a pro! Reach out to current or former Operational Support Officers on LinkedIn or through local community groups. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 2
Prepare for the interview by practising common questions related to interpersonal skills and conflict management. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Show your passion for the role during the interview! Talk about why you want to make a difference in the lives of staff, visitors, and residents at HMP Altcourse. Authenticity goes a long way in making a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Sodexo!
We think you need these skills to ace Operational Support Officer (OSO) Nights - At HMP Altcourse in Brookfield
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share your experiences and values that align with our mission at HMP Altcourse.
Tailor Your Application: Make sure to customise your application for the Operational Support Officer role. Highlight your interpersonal skills and any relevant experience that shows how you can contribute to a safe and respectful environment.
Show Your Passion: Express your enthusiasm for making a positive difference in the lives of staff, visitors, and residents. We love candidates who are eager to learn and grow within our team, so don’t hold back on sharing your ambitions!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at HMP Altcourse.
How to prepare for a job interview at Sodexo
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Operational Support Officer. Familiarise yourself with the key attributes mentioned in the job description, such as interpersonal skills and a proactive approach to health and safety. This will help you articulate how your experiences align with what they’re looking for.
✨Showcase Your People Skills
Since this role heavily relies on interpersonal skills, prepare examples from your past experiences where you've successfully engaged with others. Whether it’s from retail, teaching, or social care, highlight moments where you’ve built rapport or managed challenging situations with respect and dignity.
✨Demonstrate Your Commitment to Safety and Inclusion
Be ready to discuss how you would promote a safe and inclusive environment. Think of specific instances where you’ve challenged inappropriate behaviour or supported equality and inclusion. This shows that you not only understand the importance of these values but are also willing to act on them.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme or how the team fosters a supportive environment. This demonstrates your genuine interest in the role and helps you gauge if the workplace culture aligns with your values.