At a Glance
- Tasks: Lead and develop catering services at Birmingham Children's Hospital, ensuring high-quality delivery.
- Company: Join Sodexo, a global leader in improving Quality of Life services.
- Benefits: Enjoy competitive pay, mental health support, and flexible work options.
- Other info: Opportunities for career growth and a dynamic work environment.
- Why this job: Make a meaningful impact in healthcare while leading a dedicated team.
- Qualifications: Experience in catering management and strong leadership skills required.
The predicted salary is between 40000 - 40000 £ per year.
We are seeking an experienced Catering Manager to lead and develop our customer focused retail, hospitality, and patient dining services at Birmingham Children's Hospital. The successful candidate will be responsible for ensuring the delivery of high quality catering that meets contractual commitments, operates efficiently within budget, and complies with all relevant legislation and policies. With a proven track record in managing diverse catering operations, you will drive service development, achieve financial targets, and lead a dedicated team to provide exceptional experiences for our patients, visitors, and staff. This is a unique opportunity to make a meaningful impact in a dynamic healthcare environment.
What You'll Do:
- Proven experience in managing Patient Dining and Retail services within a hospital environment, with full operational knowledge of the relevant areas.
- Strong leadership skills with experience managing and developing a team, including workload planning, resource allocation, and performance management.
- Ability to report on KPIs, financial performance, and manage budgets effectively to ensure service excellence and cost control.
- Knowledge of food safety, health and safety legislation, and compliance standards, with experience ensuring safety standards are maintained across all staff and contractors.
- Excellent stakeholder management skills to liaise with hospital staff, client stakeholders, and external agencies, enhancing service delivery.
- Demonstrated ability to implement and uphold company policies, procedures, and training programmes, fostering a culture of high quality service and compliance.
- Strong focus on customer satisfaction, with experience monitoring and improving service standards to ensure high levels of patient and client satisfaction.
What You Bring:
- Proven experience in leading a team within a service environment, healthcare experience is desirable but not essential.
- Strong financial awareness, including cost control, revenue management, and margin optimisation in a catering setting.
- Excellent communication skills with patients, visitors, colleagues, and clients.
- Ability to work independently, flexibly, and professionally in stressful and changing situations.
- Experience in delivering relevant training in line with company guidelines.
- Sound understanding of Health and Safety, employment laws, and other legislative requirements.
- Proficiency in IT skills, including working knowledge of MS Office (Word, Excel, Outlook).
What we offer:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death in Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!
Career progression for the caring profession.
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Manager - Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo
Don't be shy about reaching out to Sodexo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Manager - Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
