At a Glance
- Tasks: Lead and deliver exceptional hospitality and administration services across two sites.
- Company: Join Sodexo, a leader in workplace experience and hospitality.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Dynamic role with opportunities for growth and innovation.
- Why this job: Shape the future of workplace hospitality and make a real impact.
- Qualifications: Strong leadership skills and experience in hospitality management.
The predicted salary is between 37800 - 46200 £ per year.
Sodexo is hiring a Workplace Experience Manager based in Stockton-on-Tees to lead across two sites, delivering exceptional hospitality and administration services for clients, visitors and employees.
The role blends leadership with hands-on delivery of reception, catering support and workplace experience.
You will shape the hospitality offering with the client and Head Chef, drive customer satisfaction and identify opportunities to grow services while managing budgets and ensuring high standards.
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Head of Workplace Experience & Hospitality in Billingham employer: Sodexo
Sodexo is an excellent employer that prioritises the wellbeing of its employees and the community, offering a supportive work culture where teamwork and customer service excellence are at the forefront. With flexible hours, comprehensive benefits including the Blue Light Card, and opportunities for personal growth within the healthcare sector, working as a Subway Sandwich Artist at Royal Stoke Hospital allows you to make a meaningful impact while enjoying a rewarding career in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Workplace Experience & Hospitality in Billingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo
Don't be shy about reaching out to Sodexo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Workplace Experience & Hospitality in Billingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
