At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and managing calls.
- Company: Join Sodexo, a global leader dedicated to improving Quality of Life.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Other info: Embrace a diverse workplace where you can thrive and grow.
- Why this job: Make a real impact by providing exceptional customer service in a dynamic setting.
- Qualifications: Previous receptionist experience and strong communication skills are essential.
The predicted salary is between 13.81 - 13.81 £ per hour.
Location: Billingham, Stockton-on-Tees
Contract: Permanent - Part Time 25 hours per week
Working Pattern: Monday to Friday 12:30pm to 5:30pm
Rate of Pay: 13.81 per hour
About the Role
We are looking for an organised and professional Receptionist to join our team at our Billingham site. This is an excellent opportunity for someone who enjoys working in a busy office environment, delivering exceptional customer service and providing vital administrative support across the business. As the first point of contact for visitors, contractors and colleagues, you will play an important role in ensuring the smooth day-to-day running of reception and supporting a range of administrative activities.
Key Responsibilities
- Provide a professional front-of-house reception service, welcoming visitors, contractors and colleagues.
- Answer Microsoft Teams calls, respond to emails and complete general administrative tasks.
- Arrange visitor and contractor inductions and issue site access passes.
- Manage meeting room and pool car bookings.
- Order office stationery and process post and courier deliveries.
- Complete daily and weekly quality checks and maintain accurate records.
- Support the wider administration team to ensure the smooth running of the office.
What We're Looking For
We're looking for someone who is professional, organised and customer-focused, with excellent communication skills and the ability to build positive relationships with colleagues, visitors and contractors. You will also have:
- Previous experience in a receptionist or administrative role.
- Good working knowledge of Microsoft Office, including Outlook, Word and Excel.
- Confidence using spreadsheets and maintaining accurate records.
- Strong organisational and multitasking skills with the ability to prioritise a varied workload.
- The ability to work independently, use initiative and solve problems effectively.
- Excellent attention to detail and the flexibility to adapt to changing priorities.
What We Offer
Working with Sodexo is more than a job it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer a range of resources, rewards and benefits for our colleagues and their families.
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We are a global leader in services that improve Quality of Life, operating in 55 countries and serving over 100 million consumers each day. We believe in creating a diverse and inclusive workplace where everyone can thrive.
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Billingham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Sodexo and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Sodexo and let us see your personality shine through!
We think you need these skills to ace Receptionist - Billingham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sodexo.
Get Familiar with Our Brand:Before applying, take some time to learn about Sodexo and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sodexo
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sodexo.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sodexo will surely appreciate.
