Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead Facilities Management services across a high-profile government estate in Northern Ireland.
- Company: Join Sodexo, a company that values your individuality and purpose.
- Benefits: Enjoy competitive salary, mental health support, and lifestyle rewards.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real impact by ensuring safe and efficient operations across multiple sites.
- Qualifications: Degree in Facilities Management or related field; experience in FM operations required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced Operations Manager to lead the delivery of Facilities Management (FM) services across a complex, high profile government estate in Northern Ireland. This is a critical leadership role responsible for ensuring safe, compliant, and efficient operations across multiple sites, including operational policing environments. You will oversee Planned Preventative Maintenance (PPM), reactive maintenance, statutory compliance, and contractor performance, ensuring services are delivered to the highest standards in line with NEC4 contract requirements. Working closely with the Senior Assets & Facilities Manager and wider contract leadership team, you will play a key role in driving operational excellence, compliance, and continuous improvement.
Key responsibilities
- Lead day to day FM operations across multiple sites
- Ensure planned (PPM), reactive and statutory maintenance is delivered effectively
- Manage and coordinate operational teams, contractors and supply chain partners
- Maintain safe, compliant working practices in line with legislation and contract requirements
- Oversee delivery of the 10 year PPM programme and drive a proactive maintenance approach
- Ensure all compliance activities (fire, gas, electrical, water, etc.) are completed and recorded correctly
- Manage reactive and out of hours maintenance to ensure service continuity
- Monitor performance against KPIs and SLAs, taking action to improve where needed
- Maintain accurate asset, maintenance and compliance records (via CAFM systems)
- Produce clear operational reports for senior management and the Client
- Lead and support teams, ensuring appropriate resources and performance standards
- Build strong relationships with Clients, site users and internal stakeholders
- Identify and manage risks, responding effectively to incidents and service disruptions
- Drive continuous improvement across FM operations
Qualifications
- Degree (Level 5/6) in Facilities Management, Engineering, Building Services, or similar
- Professional membership (e.g. IWFM, CIOB, RICS, CIBSE) desirable
- Strong understanding of NI statutory compliance requirements
- Knowledge of ISO standards (9001, 14001, 45001, 50001)
Experience
- Proven experience managing FM operations in a complex, multi-site environment
- Strong background in PPM, reactive maintenance, and statutory compliance
- Experience managing contractors and supply chains
- Knowledge of SFG20, CIBSE TM31, and industry standards
- Experience within public sector or high security environments (desirable)
- NEC3/NEC4 contract experience (desirable)
Skills & Competencies
- Strong operational leadership and decision making
- Excellent technical FM knowledge
- Effective communication and stakeholder management
- Data driven and performance focused approach
- Problem solving and incident management capability
- Collaborative and team oriented mindset
What you'll deliver
- Safe, compliant and efficient FM operations across all sites
- High performing maintenance services aligned to contractual requirements
- Robust asset and compliance data supporting decision making
- Achievement of KPIs, SLAs and operational targets
- Strong client relationships and service excellence
What we offer
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
Operations Manager in Belfast employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Familiarise yourself with their compliance standards and maintenance practices. This will help you showcase your knowledge and demonstrate how you can drive operational excellence in line with their needs.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing multi-site operations and contractor performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get that application in and show us what you've got!
We think you need these skills to ace Operations Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in Facilities Management, especially in multi-site environments, and showcase any relevant qualifications or memberships that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your operational leadership and decision-making skills, and how you can drive continuous improvement.
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to highlight your understanding of NI statutory requirements and ISO standards. This will show us that you’re not just familiar with the regulations but can also ensure safe and compliant operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Sodexo
✨Know Your Operations Inside Out
Before the interview, make sure you thoroughly understand the key responsibilities of an Operations Manager in Facilities Management. Brush up on your knowledge of Planned Preventative Maintenance (PPM), statutory compliance, and contractor performance. Being able to discuss these topics confidently will show that you're well-prepared and serious about the role.
✨Showcase Your Leadership Skills
This role requires strong operational leadership, so be ready to share examples of how you've successfully managed teams in the past. Think of specific situations where you led a project or improved a process. Highlight your decision-making skills and how you foster collaboration among team members.
✨Demonstrate Compliance Knowledge
Familiarise yourself with NI statutory compliance requirements and ISO standards relevant to the role. Be prepared to discuss how you've ensured compliance in previous positions. This will not only show your expertise but also your commitment to maintaining high standards in operations.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you as well.