At a Glance
- Tasks: Serve delicious food and craft amazing coffee in a stunning botanical garden.
- Company: Heritage Portfolio, known for exceptional catering at iconic venues.
- Benefits: Earn £12.71 per hour with flexible shifts and a vibrant work environment.
- Other info: Work in a beautiful setting with opportunities for personal growth.
- Why this job: Join a passionate team and create memorable experiences for visitors.
- Qualifications: Experience in hospitality and a love for customer service.
The predicted salary is between 12 - 12 £ per hour.
Heritage Portfolio are looking for enthusiastic individuals to join the team at Royal Botanic Garden Edinburgh. It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. Set in the most beautiful of surroundings, our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanics Kitchen Garden!
Applicants must be available to work evenings and weekends at £12.71 per hour. Working flexible shift patterns is a must! We are looking for outstanding customer-focused individuals; our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!
Main ResponsibilitiesWhat you’ll do:
- You will support daily food service operations including counter service and barista coffee making, while delivering a consistently high standard of customer care.
- Provide excellent customer service through the preparation, presentation, and service of food and beverages.
- Maintain high standards of personal presentation and professionalism.
- Support the setup and presentation of food service areas & maintain cleanliness.
- Assist with replenishing food, beverages, and equipment during service.
- Assist with stock control, minimising waste, and supporting sales.
- Handle food carefully, including awareness of special dietary requirements and allergies.
- Report customer feedback, complaints, incidents, or hazards promptly.
What you’ll bring:
- Experience in food service, catering, hospitality, or a similar frontline role.
- Strong customer service and communication skills.
- Ability to work effectively as part of a team.
- Professional appearance and high standards of personal hygiene.
- Good understanding of health and safety practices.
Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Signet Library, Portrait Gallery, private parties and dining, weddings and prestigious events. Our mantra is “Never standing still” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.
Barista @ Heritage Portfolio employer: Sodexo
Heritage Portfolio offers a vibrant work environment at the stunning Royal Botanic Garden Edinburgh, where employees can thrive in a culture that values fresh, locally sourced food and exceptional customer service. With flexible working hours, opportunities for personal growth, and a commitment to excellence, this is an ideal place for those looking to make a meaningful impact while enjoying the beauty of one of the world's leading botanical gardens.
StudySmarter Expert Advice🤫
We think this is how you could land Barista @ Heritage Portfolio
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the Royal Botanic Garden Edinburgh. Familiarising yourself with the surroundings will not only impress the hiring team but also help you feel more confident during your chat.
✨Tip Number 2
Show off your passion for customer service! When you’re chatting with the team, share stories about how you’ve gone above and beyond for customers in the past. We love to see that enthusiasm and commitment to making every experience special.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires evening and weekend shifts, highlight your availability and willingness to work those hours. It shows you’re serious about joining our team and ready to jump in when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about Heritage Portfolio and what we stand for before you even step into the interview.
We think you need these skills to ace Barista @ Heritage Portfolio
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love coffee and customer service. Share any relevant experiences that highlight your passion for food and hospitality.
Tailor Your CV:Make sure your CV is tailored to the Barista position. Highlight your experience in food service or hospitality, and don’t forget to mention any barista skills you have. We’re looking for individuals who can deliver outstanding customer care!
Be Professional:Keep your application neat and professional. Use clear language and check for any spelling or grammar mistakes. First impressions matter, and we want to see that you take pride in your work, just like we do at Heritage Portfolio.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sodexo
✨Know Your Coffee
Brush up on your coffee knowledge! Understand different brewing methods, types of beans, and how to make popular drinks. This will show your passion for the role and impress the interviewers at Heritage Portfolio.
✨Customer Service Scenarios
Prepare for common customer service scenarios you might face as a barista. Think about how you would handle difficult customers or dietary requirements. Being ready with examples will demonstrate your problem-solving skills and customer focus.
✨Show Your Enthusiasm
Heritage Portfolio is looking for passionate individuals. During the interview, express your love for food and coffee, and share why you want to work in such a beautiful setting like the Royal Botanic Garden Edinburgh. Your enthusiasm can set you apart!
✨Dress to Impress
Make sure to present yourself professionally. A clean, tidy appearance reflects your understanding of personal hygiene standards in the food service industry. It’s all about making a great first impression!
