Barista

Barista

Stoke-on-Trent Full-Time No home office possible
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At a Glance

  • Tasks: Craft delicious coffee and serve tasty food in a friendly hospital environment.
  • Company: Join Sodexo, a global leader dedicated to improving quality of life for everyone.
  • Benefits: Enjoy flexible hours, mental health resources, discounts, and full training.
  • Why this job: Make a difference daily while working in a supportive team atmosphere.
  • Qualifications: Bring a friendly attitude and willingness to learn; experience with espresso machines is a plus.
  • Other info: Position is part-time, 14 hours per week on weekends at Royal Stoke Hospital.

Overview

Healthy outcomes start with positive patient experiences.

  • 37.5 Hours a week / Any 5 days out of 7 / Shift Times between 06:00 – 22:00
  • Β£10.45 – Β£12.60 per hour
  • Uniform Provided / Access to Blue Light Card / Sodexo Benefits
  • 20 Days Holiday pre Year (pro rata)
  • Location is Royal Stoke Hospital

Check your local transport links here: Plan Your Journey | Traveline – the destination you should input is: ST4 6QG

Please take the time to read the attached job description

Job Introduction

Belong to a team. Thrive through service.

As a Barista at Sodexo, you\\\’ll craft exceptional coffee and serve delicious food from our diverse menu – think cakes, sandwiches, wraps, paninis, and toasties. Located at Royal Stoke Hospital, you\\\’ll help create a welcoming environment that eases the stress of hospital visits by offering warm hospitality and friendly, professional conversations with patients, staff, and visitors alike.

Join SodexoJoin Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you\\\’ll do

  • Prepare and handle retail/food produce for daily service, ensuring correct storage, stock rotation, allergen safety, and compliance with Sodexo standards
  • Deliver excellent customer service, operate and balance the till accurately, and upsell products to drive sales growth
  • Maintain high standards of food safety, personal hygiene, uniform presentation, and a safe working environment
  • Manage stock levels, promotional activity awareness, and minimise waste or spoilage across all retail areas
  • Participate in required training, appraisals, and competency checks, and support management with additional duties as needed

What you bring

  • Previous experience in food preparation and service within a fast-paced, customer-facing food or retail environment
  • Barista/Costa coffee experience desirable, with Level 2 Food Safety preferred
  • Strong communication and interpersonal skills, with the ability to engage customers and work with teams at all levels
  • Well-organised, self-motivated, and able to manage time effectively while working under pressure
  • Positive, flexible team player with a willingness to learn and develop in the role

What we offer

Working at Sodexo isn\\\’t just a job – it\\\’s a chance to make a difference every day. You\\\’ll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

  • Mental health and wellbeing resources
  • Employee Assistance Programme (including financial/legal advice & personal support)
  • Free health & wellbeing app with 24/7 virtual GP access
  • Discounts on high street brands for you and your family
  • Salary finance tools and financial wellbeing resources
  • Retirement savings plan and life insurance
  • Full training and protective uniform provided.
  • Opportunities to gain experience through learning and development.
  • Cycle to Work scheme & volunteering opportunities.
  • Flexible working and a dynamic team environment
  • Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications – so don\\\’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We\\\’re a Disability Confident Leader employer.We\\\’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Clickhereto read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

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Barista employer: Sodexo

Sodexo is an exceptional employer that prioritises the well-being of its employees while fostering a supportive and inclusive work culture. As a Barista at Royal Stoke University Hospital, you will enjoy competitive pay, flexible working hours, and a range of benefits including mental health resources and opportunities for personal development. Join a dynamic team where your contributions make a meaningful impact on patient experiences and community well-being.
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Contact Detail:

Sodexo Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Barista

✨Tip Number 1

Familiarise yourself with the menu and offerings at Sodexo. Knowing the types of coffee, food items, and any special promotions can help you engage confidently with customers during your interview.

✨Tip Number 2

Practice your customer service skills by role-playing different scenarios. Being able to demonstrate your ability to handle various customer interactions will show that you're ready for the fast-paced environment of a barista.

✨Tip Number 3

Research Sodexo's values and mission. Understanding their commitment to creating positive patient experiences will allow you to align your answers in the interview with what they stand for.

✨Tip Number 4

Visit the Royal Stoke University Hospital if possible. Familiarising yourself with the location and its atmosphere can give you an edge in discussing how you would contribute to the environment as a barista.

We think you need these skills to ace Barista

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Food Safety Knowledge
Cash Handling Skills
Barista Skills or Willingness to Learn
Time Management
Ability to Work Under Pressure
Cleanliness and Hygiene Standards
Basic Food Preparation Skills
Confidence Using EPOS Systems
Positive Attitude

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what Sodexo is looking for in a Barista. Highlight your relevant skills and experiences that align with their requirements.

Tailor Your CV: Customise your CV to reflect your experience in customer service, food safety, and any barista skills you possess. Make sure to include specific examples of how you've provided excellent service in previous roles.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Sodexo and how you can contribute to creating a welcoming environment for patients and visitors.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Sodexo

✨Show Your Passion for Coffee

As a Barista, your love for coffee is essential. Be prepared to discuss your favourite coffee types and any experience you have with espresso machines. If you're new to the role, express your eagerness to learn and improve your barista skills.

✨Emphasise Customer Service Skills

Sodexo values excellent customer service. Share examples from your past experiences where you provided outstanding service or handled difficult situations with customers. Highlight your friendly attitude and strong communication skills.

✨Demonstrate Team Spirit

Working in a hospital environment requires teamwork. Talk about your experiences working in teams and how you contribute positively to group dynamics. Show that you can collaborate effectively with colleagues to create a welcoming atmosphere.

✨Prepare for Hygiene and Safety Questions

Since food safety is crucial in this role, be ready to discuss hygiene practices and any relevant training you have. If you have Level 2 Food Safety certification, mention it. If not, express your willingness to adhere to safety standards and learn quickly.

Barista
Sodexo
Location: Stoke-on-Trent
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