At a Glance
- Tasks: Serve drinks and create a welcoming atmosphere for guests at a stunning botanical garden.
- Company: Heritage Portfolio, known for exceptional catering and event services in cultural destinations.
- Benefits: Earn £12.71 per hour with flexible shifts and a vibrant work environment.
- Other info: Be part of a dynamic team that values enthusiasm and personal growth.
- Why this job: Join a passionate team and enhance your customer service skills in a beautiful setting.
- Qualifications: Friendly attitude, bar experience preferred, and a commitment to excellent service.
The predicted salary is between 12 - 12 £ per hour.
Heritage Portfolio are looking for enthusiastic individuals to join the team as Bar Staff at Royal Botanic Garden Edinburgh. It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. Set in the most beautiful of surroundings. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanic Kitchen Garden!
Working flexible shift patterns, we are looking for outstanding customer focused individuals; our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!
Main ResponsibilitiesWhat you’ll do:
- Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
- Ensure the highest level of service and attention to detail is given to customers.
- Welcoming guests dispensing alcoholic and non-alcoholic beverages.
- Clean and sanitize equipment and tables.
- Care about customer satisfaction and deliver the optimal client service experience.
- Help answer questions and make suggestions regarding food and beverage choices.
What you’ll bring:
- Positive, friendly and professional attitude.
- Previous experience in a similar environment preferred.
- A team player with an ability to work in a busy, fast-paced environment.
- Commitment & passion to deliver the highest standards of customer service.
- Excellent verbal communication and customer service skills.
- A high standard of personal presentation.
- Experience in a busy bar.
Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Signet Library, Portrait Gallery, private parties and dining, weddings and prestigious events. Our mantra is “Never standing still” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.
Bar Staff at Heritage Portfolio employer: Sodexo
Heritage Portfolio is an exceptional employer, offering a vibrant work culture set in the stunning surroundings of the Royal Botanic Garden Edinburgh. With a focus on fresh, locally sourced food and outstanding customer service, employees enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a passionate team dedicated to creating memorable experiences for guests. Join us to thrive in a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Staff at Heritage Portfolio
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the Royal Botanic Garden Edinburgh. Familiarising yourself with the surroundings will not only impress the hiring team but also help you feel more confident when discussing how you can contribute to their unique atmosphere.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and positive attitude shine through. Heritage Portfolio values customer service, so be ready to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Be flexible and enthusiastic! Since the role requires working evenings and weekends, make sure to express your willingness to adapt to the schedule. Highlight your passion for the hospitality industry and how you thrive in fast-paced environments.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we look for at Heritage Portfolio.
We think you need these skills to ace Bar Staff at Heritage Portfolio
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team at Heritage Portfolio and serving guests in a beautiful setting.
Tailor Your Experience:Make sure to highlight any previous bar or customer service experience you have. We love seeing how your skills align with what we’re looking for, so don’t be shy about sharing relevant examples!
Keep It Professional:While we appreciate a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes before hitting send. First impressions matter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sodexo
✨Know Your Venue
Before the interview, take some time to research Heritage Portfolio and the Royal Botanic Garden Edinburgh. Familiarise yourself with their values, the type of events they host, and their approach to customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
Since the role is all about providing outstanding customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your commitment to delivering a great experience for guests.
✨Dress to Impress
First impressions matter! Make sure you present yourself well for the interview. Dress smartly and maintain a high standard of personal presentation, as this reflects the professionalism expected at Heritage Portfolio. A polished appearance can set you apart from other candidates.
✨Be Ready for Scenario Questions
Prepare for questions that might involve real-life scenarios you could face while working as bar staff. For example, how would you handle a customer complaint or a busy shift? Practising your responses to these types of questions will help you feel more confident during the interview.
