At a Glance
- Tasks: Supervise bar and restaurant operations on match days and events, ensuring top-notch service.
- Company: Join Nottingham Forest Football Club, a prestigious name in football with a vibrant hospitality scene.
- Benefits: Enjoy flexible shifts, career progression, and the thrill of working at live sports events.
- Other info: Evening and weekend shifts available; perfect for students looking to gain experience.
- Why this job: Be part of an exciting team, create memorable experiences, and develop your skills in a dynamic environment.
- Qualifications: Experience in hospitality or catering, strong communication skills, and a passion for exceptional service.
The predicted salary is between 24000 - 36000 € per year.
Flexible working - Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts Main Responsibilities
- Delivering exceptional service to our guests and managing staff
- Always Adhering to Food Safety alongside Health & Safety procedures.
- Completing relevant documentation as required by the company
- Reporting staff potential to the fixed Hospitality management team, to aid in supporting their progression
- Adhering to Food Allergens process and procedures.
- Confident and good knowledge to assist guests with queries alongside resolving any issues
- Leading and motivating a team, whilst driving a great guest experience and maintaining high service standards
- Opening/closing procedures of your allocated Hospitality area
Experience in a Hospitality, bar or catering venue. - Team player and confident in managing staff.
- Quick learner
- Good attention to detail
- Passionate in delivering exceptional service and memorable experiences
- Excellent verbal communication skills
- Fantastic attention to detail
- Proactive and thrives in a fast-paced environment
And we\'re hiring Bar and Restaurant Supervisors to join the team at Nottingham Forest Football Club. - Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we\'ll give you all you need to thrive. Because at Sodexo Live! We\'re so much more. Be part of something greater. We currently have an opportunity for Bar and Restaurant Supervisors to join our team at Nottingham Forest Football Club. This opportunity will be to join the team for the 2025/26 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service
Bar and Restaurant Supervisor - Matchdays - Nottingham Forest Football Club employer: Sodexo
Nottingham Forest Football Club is an exceptional employer that values its staff and fosters a vibrant work culture, especially during the thrilling matchdays. With a focus on career progression and personal development, employees are encouraged to grow within a supportive environment while delivering outstanding service to our guests. Join us for a rewarding experience where your contributions are recognised and celebrated in the heart of Nottingham.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Restaurant Supervisor - Matchdays - Nottingham Forest Football Club
✨Tip Number 1
Familiarise yourself with Nottingham Forest Football Club's culture and values. Understanding the club's ethos will help you align your approach to service and team management, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of the club or similar venues. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your ability to lead a team and deliver exceptional service. Highlighting these experiences will show your potential to excel in this role.
✨Tip Number 4
Stay updated on the latest trends in hospitality and customer service. Being knowledgeable about current best practices will not only impress during interviews but also show your commitment to providing top-notch service.
We think you need these skills to ace Bar and Restaurant Supervisor - Matchdays - Nottingham Forest Football Club
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Bar and Restaurant Supervisor position. Tailor your application to highlight relevant experience in hospitality and staff management.
Craft a Strong CV:Ensure your CV showcases your experience in hospitality, bar, or catering venues. Highlight any leadership roles you've held and specific achievements that demonstrate your ability to deliver exceptional service.
Write a Compelling Cover Letter:In your cover letter, express your passion for the role and the football club. Mention your ability to thrive in fast-paced environments and your commitment to high service standards. Use specific examples to illustrate your skills.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Sodexo
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've delivered exceptional service in previous roles, as this will demonstrate your commitment to creating memorable experiences for guests.
✨Highlight Team Management Skills
Since the role involves managing staff, be prepared to discuss your experience in leading teams. Provide examples of how you've motivated and developed team members in past positions, showcasing your ability to foster a positive work environment.
✨Demonstrate Knowledge of Food Safety
Familiarise yourself with food safety and health regulations relevant to the hospitality sector. During the interview, mention any training or certifications you have, and be ready to discuss how you ensure compliance in your work.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle guest queries. Think of examples from your past experiences where you successfully resolved issues, and be ready to explain your thought process.
