At a Glance
- Tasks: Supervise dining, bar, and hospitality services while leading a front-of-house team.
- Company: Join Sodexo at RAF Halton for a rewarding career in catering.
- Benefits: Enjoy fully funded apprenticeships, wellbeing support, and flexible work perks.
- Other info: Great career growth opportunities and a friendly, supportive work environment.
- Why this job: Make a difference by serving our Armed Forces with exceptional service every day.
- Qualifications: Experience in catering, strong communication skills, and a clean driving licence.
The predicted salary is between 25000 - 30000 £ per year.
As a Mess Supervisor at Sodexo at RAF Halton Sergeants' Mess, Wendover HP22 5PG, you will supervise all services within the Mess operational business area, leading the front‑of‑house team to ensure the smooth delivery of dining, bar, hospitality, and function services. Supporting the Manager, you will help ensure service standards, KPIs and contractual requirements are consistently achieved while overseeing the performance and development of your team. Your role is customer‑facing, with a key focus on delivering exceptional service to our Armed Forces personnel every day, ensuring all daily operations and functions meet MOD and company standards.
Responsibilities
- Develop your own skills and knowledge within the position, including required training courses.
- Maintain excellent client/customer relationships.
- Attend team briefs, huddles and meetings as required.
- Attend your performance development review to discuss job standards and agree development activities.
- Maintain a clean and tidy work area and high levels of personal hygiene, wearing the appropriate uniform and PPE.
- Care for all available resources including equipment, materials and supplies as directed.
- Report any near‑miss occurrences, accidents or faulty equipment to management.
- Ensure effective communication with line manager, team, customer and client organisation.
- Maintain all areas of responsibility to the set service standards and in line with applicable service offer.
- Supervise the team fairly and drive engagement.
- Handle and secure all cash, stock and equipment within the department.
- Maintain cleanliness of the dining room and associated areas, including the transport, by completing all tasks allocated on the cleaning schedule.
- Assist with refreshment services and functions within other units when required.
- Assist in function preparation.
- Ensure correct use, storage and control of machinery, equipment, cleaning materials and chemicals, following safe systems of work.
- Immediately report any defects to your line manager.
- Carry out regular processes such as changing barrels, pipe cleaning, stocking up, etc.
- Follow order monitoring procedures to ensure replacement orders are made promptly.
- Check in deliveries in line with procedures and notify line manager of any discrepancies.
- Prepare and serve drinks behind the bar, including cellar duties.
- Supervise catering delivery in the Mess, including food preparation, cooking, presentation, storage and disposal, monitoring practices to ensure company and legislative requirements are met.
- Carry out any other reasonable tasks and/or instructions as directed by management.
Qualifications
- Previous experience in a catering/mess operational role.
- Clear verbal and written communication skills.
- Ability to work on own initiative within a team environment.
- Attention to detail and adherence to standards.
- Clean Driving Licence.
Desirable
- Experience of working within a military environment.
- Previous experience supervising a team.
- Leadership skills and knowledge.
- Knowledge/qualification in Health & Safety and Food Safety.
- Working knowledge of MS Office (Word, Excel, Outlook).
- Able to analyse problems, develop opportunities and implement innovative solutions.
Benefits
- Fully funded apprenticeship qualifications.
- Career development opportunities within Sodexo.
- A friendly and supportive work environment.
- Wellbeing support: unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial benefits: discounts for you and your family, salary finance support, retirement plan and a death-in-service benefit.
- Career growth: apprenticeships, learning tools and development opportunities.
- Work perks: Cycle to Work Scheme, volunteering opportunities, flexible work, full training and a protective uniform.
Mess Supervisor in Aylesbury employer: Sodexo
Sodexo at RAF Halton Sergeants' Mess offers an exceptional work environment for a Mess Supervisor, where you can thrive in a supportive and friendly culture while serving our Armed Forces personnel. With fully funded apprenticeship qualifications, comprehensive wellbeing support, and numerous career development opportunities, you will be empowered to grow your skills and advance your career. Enjoy unique benefits such as flexible working arrangements, financial perks, and a commitment to maintaining high service standards in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Mess Supervisor in Aylesbury
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Mess Supervisor in Aylesbury
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Sodexo, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Sodexo.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Sodexo!
How to prepare for a job interview at Sodexo
✨Know Your Menu
Before heading into your interview at Sodexo, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Sodexo. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Sodexo!
