At a Glance
- Tasks: Be the friendly face of our Mess, managing bookings and supporting the team.
- Company: Join Sodexo, a company that values its employees and promotes growth.
- Benefits: Enjoy competitive pay, flexible hours, and amazing perks like discounts and wellbeing support.
- Other info: Dynamic work environment with a focus on personal development and support.
- Why this job: Kickstart your career with on-the-job training and real advancement opportunities.
- Qualifications: Strong communication skills and a team-oriented attitude; experience is a plus.
The predicted salary is between 13.21 - 13.21 £ per hour.
22 hours per week, 5 out of 7 days, £13.21 per hour, Sodexo benefits.
As an Armed Forces Mess Receptionist at RAF Halton Aylesbury HP22 5PG, you'll be integral to the smooth running of the reception area, providing a professional approach and being the first point of contact for clients/customers visiting the organisation. Your organisational skills will ensure that everything behind the scenes operates efficiently, while providing the support needed by our Mess manager.
What You'll Do:
- To continue to develop one's own skills and knowledge within the position, including any required training courses.
- To maintain excellent client/customer relationships.
- To attend team briefs, huddles and meetings as required.
- To attend your performance development review to discuss job standards and agree development activities.
- To maintain a clean and tidy work area at all times.
- To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required.
- To care for all available resources including equipment, materials and supplies as directed.
- To report any near miss occurrences, accidents or faulty equipment to management.
- To ensure effective communication with line manager, team, customer and client organisation.
- To maintain all areas of responsibility to the set service standards and in line with applicable service offer.
- Responsible for accommodation bookings, function bookings, allocation of room keys, and day to day catering requests.
- Responsible for monies for casual messing, stamps, and cashing of cheques, balancing all monies daily.
- Provision of casual Mess bills according to Sodexo and customer/client procedures.
- To greet all Mess guests and deal with any queries as required.
- To answer telephone and distribute messages to relevant parties.
- Receive, sort and distribute mail as required.
- To assist in administration and completion of the ration and messing accounts as required.
- To carry out administration duties and clerical assistance to the Mess manager as required.
- To provide support for any additional ad-hoc services provided as required, for example administrative or office support.
- Process all information with discretion and strict confidentiality in order to comply with data protection and other security requirements.
- To carry out any other reasonable tasks and/or instructions as directed by management.
What You Bring:
- A strong team-oriented attitude and excellent interpersonal communication skills, making you the key "people person" on site.
- The ability to prioritise tasks effectively and stay calm under pressure.
- Previous experience in a similar role is a plus, but if you're quick to adapt and have strong computer skills, we'd love to hear from you.
- A desire to grow and advance your career. Development opportunities and apprenticeships are available for those eager to progress.
What we offer:
- On-the-job training with experienced professionals.
- Fully funded apprenticeship qualifications.
- Career development opportunities within Sodexo.
- A friendly and supportive work environment.
- Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth - Apprenticeships, learning tools, and development opportunities.
- Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Join us and be part of a company that values its employees and offers real career growth opportunities. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Mess Receptionist in Aylesbury employer: Sodexo
Sodexo is an exceptional employer, offering a supportive and friendly work environment at RAF Halton Aylesbury. With a strong focus on employee development, you will benefit from on-the-job training, fully funded apprenticeships, and numerous career growth opportunities. Enjoy a range of financial benefits, wellbeing support, and work perks that make your role as a Mess Receptionist both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Mess Receptionist in Aylesbury
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Sodexo and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Sodexo and let us see your personality shine through!
We think you need these skills to ace Mess Receptionist in Aylesbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sodexo.
Get Familiar with Our Brand:Before applying, take some time to learn about Sodexo and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sodexo
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sodexo.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sodexo will surely appreciate.
