At a Glance
- Tasks: Lead workforce planning and staffing for exciting events at Ascot Racecourse.
- Company: Join Sodexo Live!, a global leader in enhancing quality of life.
- Benefits: Competitive salary, performance bonus, mental health support, and flexible work environment.
- Other info: Dynamic role with opportunities for career growth and development.
- Why this job: Be part of prestigious events and make a real impact on guest experiences.
- Qualifications: Experience in managing casual workforces and strong organisational skills required.
The predicted salary is between 44000 - 44000 £ per year.
Location: Royal Ascot, High Street, Ascot, SL5 7JX with travel to off-site events
Salary: Up to £44,000 with up to 10% performance bonus
40 Hours / Mon-Fri with requirements to support Weekend Racedays & Events
Perks: Raceday Tickets
Job Introduction: Due to continued business growth and an expanding events portfolio, Sodexo Live! have an exciting opportunity for a People Operations Manager - Events to join our team at Ascot Racecourse, supporting the delivery of some of the UK's most prestigious sporting and hospitality events. This is a fast-paced and varied operational role where you will take ownership of workforce planning and people operations across off-site events and support Racedays. You will play a key role in delivering exceptional guest experiences by ensuring staffing plans are efficient, commercially focused, and aligned to operational needs.
What You'll Do:
- Lead all aspects of labour planning and workforce delivery for allocated events and operational functions
- Produce accurate staffing forecasts aligned to budgets, operational requirements, and commercial targets
- Manage and develop a small People Operations/Event Staffing team
- Build strong relationships with operational managers, agency partners, and key stakeholders
- Support recruitment, onboarding, and engagement of direct hire and casual event staff
- Monitor labour productivity, staffing costs, and event KPIs to drive operational efficiency
- Oversee timesheet accuracy, payroll support, purchase orders, and labour reporting
- Support live events both on-site and off-site, ensuring staffing challenges are resolved effectively
- Drive continuous improvement across workforce planning systems, reporting, and processes
- Ensure compliance with employment legislation, HR policies, and health & safety standards
- Support the development of a casual workforce and drive organic growth within the team
What You Bring:
- Experience managing large-scale casual or temporary workforces within hospitality, events, leisure, or service-led environments
- Strong labour planning, scheduling, and forecasting experience
- Confident people manager with the ability to coach and support teams
- Commercially aware with experience managing labour costs and staffing productivity
- Strong organisational skills with the ability to work under pressure in a fast-paced operational environment
- Excellent communication and stakeholder management skills
- Experience using workforce planning or time and attendance systems such as Humanforce is desirable
- Strong Microsoft Excel and reporting skills
- Full UK driving licence and flexibility to travel to event locations
What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
About Sodexo Live!: At Sodexo Live! our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Manager - Events - Ascot
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Sodexo!
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We think you need these skills to ace People Operations Manager - Events - Ascot
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Sodexo. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Sodexo and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Sodexo. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Sodexo's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Sodexo
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Sodexo.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Sodexo will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Sodexo and how you would contribute to adapting HR strategies.
