Casual Matchday Front of House and Kiosk Staff - NUFC in Newcastle upon Tyne
Casual Matchday Front of House and Kiosk Staff - NUFC

Casual Matchday Front of House and Kiosk Staff - NUFC in Newcastle upon Tyne

Newcastle upon Tyne Part-Time 11 - 16 £ / hour (est.) No home office possible
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Sodexo Prestige Venues & Events

At a Glance

  • Tasks: Join us in creating unforgettable experiences at matchdays and events.
  • Company: Sodexo Live! at Newcastle United Football Club - a leader in food and facilities management.
  • Benefits: Flexible hours, career progression, and a vibrant team culture.
  • Why this job: Be part of a dynamic team that makes every moment count for guests and communities.
  • Qualifications: Customer-focused attitude, good communication skills, and a proactive approach.
  • Other info: Work in an exciting environment with opportunities to grow your career.

The predicted salary is between 11 - 16 £ per hour.

We’re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. This is a fantastic opportunity to join Sodexo Live! at St. James’ Park, Newcastle United Football Club. With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. In this role you should work proactively during service whilst striving to provide the highest possible level of customer service. The main responsibilities of the Catering Staff role are, but not limited to:

  • To assist with food service
  • Working in adherence with Food Allergens information, service procedures and legislation
  • To remain attentive to guests needs, working in a timely manner to minimise any wait times
  • Ensuring all food and beverage products served are of the required standard, well presented, and served in line with service guidelines
  • Extensive knowledge of all products stocked, and any applicable promotions
  • Maintaining a safe and tidy work environment, with any effective equipment reported
  • Ensuring stock and products are rotated as necessary
  • Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request

All individuals must work in complete adherence to the company procedures set by Sodexo Live! and Newcastle United. Experience is desirable. Excellent verbal communication skills. Being friendly yet professional. Being a team player with an ability to resolve conflict and take criticism. Good attention to detail and punctuality. Being proactive is key. Must be able to work the majority of matches.

At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

Casual Matchday Front of House and Kiosk Staff - NUFC in Newcastle upon Tyne employer: Sodexo Prestige Venues & Events

Sodexo Live! at St. James’ Park offers a vibrant and inclusive work culture where every team member is valued as part of a family. With a focus on exceptional customer service and unique experiences, employees benefit from extensive career progression opportunities within a world-leading food and facilities management company. Join us to thrive in a dynamic environment that celebrates individuality and community impact, all while being part of unforgettable events.
Sodexo Prestige Venues & Events

Contact Detail:

Sodexo Prestige Venues & Events Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual Matchday Front of House and Kiosk Staff - NUFC in Newcastle upon Tyne

✨Tip Number 1

Get to know the venue! Familiarise yourself with St. James’ Park and its vibe. This will help you connect with guests and show that you’re genuinely interested in creating memorable experiences.

✨Tip Number 2

Show off your personality! When you meet potential employers, let your unique traits shine through. They’re looking for friendly, engaging individuals who can delight customers, so don’t hold back!

✨Tip Number 3

Network like a pro! Chat with current staff or other applicants to learn more about the role and the company culture. Building connections can give you an edge and might even lead to insider tips on landing the job.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from Sodexo Live! Don’t miss out!

We think you need these skills to ace Casual Matchday Front of House and Kiosk Staff - NUFC in Newcastle upon Tyne

Customer Service
Food Service Knowledge
Attention to Detail
Communication Skills
Teamwork
Conflict Resolution
Proactivity
Flexibility
Punctuality
Knowledge of Food Allergens
Time Management
Adaptability
Presentation Skills
Safety Awareness

Some tips for your application 🫡

Show Your Personality: We want to see the real you! When you're writing your application, let your personality shine through. Share your experiences and what makes you unique – we love a bit of character!

Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience in customer service or food handling, and don’t forget to mention your passion for creating memorable experiences!

Be Clear and Concise: Keep it simple! Use clear language and get straight to the point. We appreciate applications that are easy to read and understand, so avoid jargon and keep it friendly.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role right there!

How to prepare for a job interview at Sodexo Prestige Venues & Events

✨Show Your Personality

This role is all about creating memorable experiences, so let your personality shine through! Be friendly and approachable during the interview, as this reflects the kind of customer service they value at Sodexo Live!

✨Know Your Stuff

Familiarise yourself with the food and beverage offerings that Sodexo Live! provides. Being able to discuss their menu or any promotions will show that you're proactive and genuinely interested in the role.

✨Demonstrate Team Spirit

Since teamwork is crucial in a fast-paced environment like St. James’ Park, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to resolve conflicts and adapt to changes.

✨Ask Thoughtful Questions

Prepare some questions that show your enthusiasm for the role and the company. Inquire about their approach to customer service or how they ensure a safe working environment. This shows you're engaged and serious about joining their team.

Casual Matchday Front of House and Kiosk Staff - NUFC in Newcastle upon Tyne
Sodexo Prestige Venues & Events
Location: Newcastle upon Tyne
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