At a Glance
- Tasks: Join us in creating unforgettable experiences at matchdays and events.
- Company: Sodexo Live! at Newcastle United Football Club - a leader in food and facilities management.
- Benefits: Flexible hours, career progression, and a vibrant team culture.
- Other info: Work in an exciting environment with opportunities to grow your career.
- Why this job: Be part of a dynamic team that makes every moment count for guests and communities.
- Qualifications: Customer-focused attitude, good communication skills, and a proactive approach.
The predicted salary is between 11 - 16 £ per hour.
We’re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. This is a fantastic opportunity to join Sodexo Live! at St. James’ Park, Newcastle United Football Club. With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. In this role you should work proactively during service whilst striving to provide the highest possible level of customer service. The main responsibilities of the Catering Staff role are, but not limited to:
- To assist with food service
- Working in adherence with Food Allergens information, service procedures and legislation
- To remain attentive to guests needs, working in a timely manner to minimise any wait times
- Ensuring all food and beverage products served are of the required standard, well presented, and served in line with service guidelines
- Extensive knowledge of all products stocked, and any applicable promotions
- Maintaining a safe and tidy work environment, with any effective equipment reported
- Ensuring stock and products are rotated as necessary
- Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request
All individuals must work in complete adherence to the company procedures set by Sodexo Live! and Newcastle United. Experience is desirable. Excellent verbal communication skills. Being friendly yet professional. Being a team player with an ability to resolve conflict and take criticism. Good attention to detail and punctuality. Being proactive is key. Must be able to work the majority of matches.
At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.
Casual Matchday Front of House and Kiosk Staff - NUFC in Newcastle upon Tyne employer: Sodexo Prestige Venues & Events
Sodexo Live! at St. James’ Park offers a vibrant and inclusive work culture where every team member is valued as part of a family. With a focus on exceptional customer service and unique experiences, employees benefit from extensive career progression opportunities within a world-leading food and facilities management company. Join us to thrive in a dynamic environment that celebrates individuality and community impact, all while being part of unforgettable events.
Contact Details:
Sodexo Prestige Venues & Events Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Matchday Front of House and Kiosk Staff - NUFC in Newcastle upon Tyne
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Sodexo Prestige Venues & Events and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Matchday Front of House and Kiosk Staff - NUFC in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Sodexo Prestige Venues & Events that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Sodexo Prestige Venues & Events.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Sodexo Prestige Venues & Events get a sense of who you are beyond your experience!
How to prepare for a job interview at Sodexo Prestige Venues & Events
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Sodexo Prestige Venues & Events and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
