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- Tasks: Supervise the waiting team and ensure top-notch service for guests at Millwall Football Club.
- Company: Leading food and facilities management company in Greater London.
- Benefits: Flexible hours, career progression, and a vibrant catering environment.
- Why this job: Join a dynamic team and enhance guest experiences on matchdays.
- Qualifications: Exceptional customer service skills and strong leadership abilities.
- Other info: Perfect for those passionate about fine dining and hospitality.
The predicted salary is between 30000 - 42000 £ per year.
A leading food and facilities management company in Greater London seeks a motivated Lead Waiter to enhance guest experiences at Millwall Football Club. The ideal candidate will have exceptional customer service skills, strong leadership abilities, and a passion for fine dining.
Responsibilities include:
- Supervising the waiting team
- Managing orders
- Ensuring impeccable service standards
This position offers opportunities for career progression within a dynamic catering environment, with flexible hours including evenings and weekends.
Lead Waiter — Matchday Experience & Team Leadership employer: Sodexo Prestige Venues & Events
Contact Detail:
Sodexo Prestige Venues & Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Waiter — Matchday Experience & Team Leadership
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those connected to Millwall Football Club. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your leadership skills! During interviews or networking events, share specific examples of how you've led a team to success. We want to see that you can inspire others while keeping service standards top-notch.
✨Tip Number 3
Be ready for a practical assessment! For a role like Lead Waiter, you might be asked to demonstrate your service skills on the spot. Brush up on your fine dining etiquette and practice your order management techniques.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lead Waiter — Matchday Experience & Team Leadership
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your exceptional customer service skills. We want to see how you've gone above and beyond to create memorable experiences for guests in the past.
Demonstrate Your Leadership Abilities: As a Lead Waiter, you'll be supervising a team, so it's crucial to showcase your leadership experience. Share examples of how you've successfully led a team or managed a busy service – we love to see that!
Passion for Fine Dining is Key: Let your passion for fine dining shine through in your application. Whether it's your favourite dishes or memorable dining experiences, we want to know what excites you about the culinary world.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Millwall Football Club.
How to prepare for a job interview at Sodexo Prestige Venues & Events
✨Know Your Venue
Before the interview, take some time to research Millwall Football Club and its matchday experience. Familiarise yourself with their dining options and service style. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in leading a team. Think of specific examples where you successfully managed a situation or improved service standards. Highlighting your leadership abilities will demonstrate that you're ready to take on the responsibilities of a Lead Waiter.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so come armed with stories that showcase your exceptional service skills. Whether it’s handling difficult customers or going above and beyond for guests, these anecdotes will illustrate your passion for fine dining and guest satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations on matchdays. Think about potential challenges you might face and how you would resolve them. This preparation will help you respond confidently and demonstrate your problem-solving skills.
